Director of Property Enhancement

The Director - PE will initiate and oversee all property management functions, in a timely and coordinated manner, while establishing and maintaining Tenant, contractor & township official relationships. The Director - PE will report directly to STRO’s EVP of Asset Management while communicating/collaborating regularly with the leasing, construction, accounting and legal departments.  

Building Operations

• Ensure that the appearance and physical aspects of the portfolio meet STRO’s established standards through regular site and safety inspections
• Review vacant spaces often to make sure they look their best 
• Selection process through competitive bidding for approved vendors to provide the required maintenance (landscape, snowplow, paving, storm and sanitary jetting and general repairs) for the portfolio
• Oversee and coordinate preventative maintenance programs for roofs, parking lots, fire sprinkler flow & alarm, and HVAC units 
• Using Yardi for tracking & preparing the following: Tenant maintenance requests and repairs, preventive maintenance programs, annual CAM & CAPEX budgets, general tenant communications and all utility meters (gas, electric & water) which should be in individual tenant names
• Cosmetic improvements to enhance the marketability of the vacant spaces and oversee improvements for tenant renewals
• Oversee move in and move out of Tenants including inspection on move out prior to vacating and listing items they are responsible to remedy.  On the move in tenants, coordinating w the tenant pursuing the zoning certificate and any permit required for occupancy    
• Address and resolve tenant issues expediently and effectively
• Coordinate repair and maintenance projects proactively
• Coordinate with leasing, construction, accounting and legal departments, as needed

Qualifications

• Minimum 5 years’ property management experience and a technical knowledge of construction, roofing & building mechanicals (i.e. HVAC, plumbing, electric & sprinkler)
• Management Experience
• Office presence is required and ability to travel to properties throughout the portfolio regularly
• Problem solving and experience in difficult conversations with Tenants
• Hard-working, resourceful, proactive leader focused on continuous improvement
•  Excellent verbal and written communication skills
• Strong operational and organizational skills with a passion for creating seamless systems and efficiencies
• Ideal candidates will have a strong sense of accountability and ownership
• Passion for working with people
• Applicants should be proficient in Yardi, Microsoft Office applications such as Word, Excel, Teams, PowerPoint, and Adobe.