Experienced HVAC Maintenance Professional

Key Performance Indicators

The successful candidate will be responsible for delivering excellent customer service and sustaining high levels of customer satisfaction. They must also be able to communicate effectively with customers and resolve issues in a professional and timely manner.

Responsibilities

• Deliver exceptional customer service and ensure high levels of customer satisfaction.
• Communicate effectively with customers and resolve issues in a professional and timely manner.
• Work efficiently to complete tasks and meet deadlines.
• Maintain accurate records and reports of customer interactions and job completions.

Required Skills and Qualifications

• Possess all valid licensing or certification required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• EPA and safety certifications are required for this role.
• Demonstrate proficient mechanical aptitude and ability to operate all necessary tools and equipment.
• Able to read wiring diagrams and troubleshoot problems with electrical, refrigerant, and duct systems on HVAC equipment.