What are the responsibilities and job description for the Residential HVAC Service Director position at Strogens - Service Experts?
Job Description
The Service Manager plays a crucial role in ensuring the smooth operation of our service department. This position requires a highly skilled and experienced professional who can provide exceptional technical support to our customers.
Key Accountabilities:
- Manage and maintain a high level of technical expertise in HVAC services.
- Provide technical support to service technicians and other departments.
- Develop and implement strategies to improve customer satisfaction and retention.
- Maintain accurate records and reports related to service activities.
- Collaborate with other departments to ensure seamless service delivery.
Qualifications:
- Minimum 5 years' experience in residential HVAC.
- Minimum 5 years' experience as an HVAC service manager or field supervisory experience.
- Strong knowledge of HVAC techniques, methods, tools, and safety precautions.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
Benefits:
Strogen's - Service Experts offers a range of benefits to support our employees' physical and mental well-being, including a comprehensive benefits package, career development opportunities, and a positive work environment.
