What are the responsibilities and job description for the Sales Consultant position at Strogens - Service Experts?
Overview
Residential Sales Consultant
Reports To: Sales Manager or General Manager
Status: Full-time, Regular position
Category: Sales
Location Name: Strogens Service Experts
Why You Should Choose the Service Experts Team:
We have a team of experts who believe in doing what is right for our customers and employees. We provide our employees with training, support, and opportunities for unlimited professional growth.
Position Summary:
The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal lead pipelines.
Key Responsibilities
- Present residential HVAC and water heater products and services to new and established customers.
- Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
- Create relationships with prospective customers and referrals, and initiate calls to generate sales.
- Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
- Stay up-to-date on the latest industry trends, service methods, systems, and technology available within the market and the business.
Desired Skills and Qualifications
- A High school degree or GED is required; a Bachelor's degree or related professional sales certifications are preferred.
- Prior sales experience, preferably with direct selling to consumers, is desired.
- Strong selling and business-development skills are essential.
- The ability to effectively communicate concepts to various audiences is necessary.
- A demonstrated commitment to delivering high-quality, customer-focused service is required.
- Excellent interpersonal skills, with the ability to understand customer concerns and translate them into business solutions offered by the company, are necessary.
- A valid driver's license with an acceptable driving record is required.
- The ability to consistently demonstrate a positive attendance record is essential.
- Availability to work flexible hours and on-call shifts, as needed, is required.
- The ability to meet physical demands, including climbing ladders and/or attic stairs, maneuvering in attics, basements, and crawl spaces to access HVAC units, assess customer requirements, and take measurements, is necessary.
Service Experts Company Perks and Benefits
- Top Pay for Top Performers, including incentive and bonus opportunities
- Average Sales Professionals earn an average of $90,000-$120,000 annually.
- TOP performers WILL earn more.
- Generous PTO provided
- 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays).
- 24 paid days off after your 2nd year of employment.
- No layoffs during the 'Slow Season' - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round.
- Able advancement and career-growth opportunities available across the U.S.
- Hold onto more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs.
- We provide wellness program options for free employee medical insurance.
- Company-provided smart phone, tablet, uniform plan, and tool replacement program.
- We'll make you better at what you do with our internal Training Academy.
- Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions.
- Company-paid employee Life Insurance with options for YOU and your Family.
- Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work.
- Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs.
We are committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process.
Salary : $90,000 - $120,000