Service Expert - HVAC Technician

About the Role

The Service Technician works independently to diagnose and resolve customer problems in a courteous, professional, timely, and accurate manner. This involves analyzing, diagnosing, and resolving customer issues with heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.

Main Responsibilities

• Perform residential and/or light commercial service and maintenance calls with minimal supervision.
• Analyze, diagnose, and resolve customer problems in a professional and accurate manner.
• Diagnose and perform services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Inspect equipment and perform diagnostics to identify potential problems and prevent premature breakdowns or callbacks.

Skill Requirements

• Possess all valid licensing or certification required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• EPA and safety certifications are required for this role.
• Demonstrate proficient mechanical aptitude and ability to operate all necessary tools and equipment.
• Able to read wiring diagrams and troubleshoot problems with electrical, refrigerant, and duct systems on HVAC equipment.