Demo

Technical Delivery Manager

Strong-Bridge Consulting
New York, NY Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/11/2025

Career Opportunities with Strong-Bridge Envision Consulting

At HCL Technologies , we work as true partners with both our employees and our clients, embodying our number one value : People First . Our team is driven by a desire to always learn, improve, and innovate. We take an open-minded approach to opportunities and challenges and are focused on solving business challenges.

We deliver programs and projects that exceed stakeholder expectations. To be successful here, you will be a driver with a flexible working style and excellent communication skills; you will think strategically and act tactically.

Experience Required :

  • 5 years of Healthcare experience in any of the following – Billing, Enrollment and Claims
  • Must have L2 Production Support experience
  • 5 years of experience in one or more of the following – Incident Management, Problem Management, Service Request Management and Change & Release Management.
  • Excellent analytical, planning, problem solving, verbal and written skills to communicate complex ideas.
  • Strong knowledge of data languages such as .Net, C# and PLSQL
  • Ability to work independently, within a team environment and communicate effectively with employees at all levels
  • Knowledge and experience of Medicare & Medicaid state level reporting levels
  • Strong understanding of healthcare data formats, standards, and ability to map them to CMS and state level reporting needs
  • Good understanding on the lifecycle of claims adjudication
  • Possess good exposure on the various claim functionalities such as Edits, COBs, claims adjustments, Episodes etc.

Responsibilities :

  • End to End Project Delivery
  • Manage SLA
  • Coordinate and Manage customer requirements
  • Manage with On-Site Engineers and attending customer calls
  • Help team technically if required.
  • Raising risks, issues and escalation to senior management and customer
  • To create all quality documents, collect metrics data and conduct Audits. To perform Value creation and KM activities.
  • To create project plans and keep track of schedule for on time delivery as per the defined quality standards.
  • To ensure process improvement and compliance, and participate in technical design discussions and review technical documents.
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