What are the responsibilities and job description for the Licensed Insurance Agent/Customer Service Representative position at Strong Insurance Agency, Inc?
Overview
We are seeking a motivated and dynamic Insurance Agent to join our team. In this role, you will be responsible for providing exceptional customer service while assisting clients in selecting the best insurance products to meet their needs. The ideal candidate will possess strong sales skills, a collaborative spirit, and a commitment to building lasting relationships with clients. Bilingual or multilingual candidates are highly encouraged to apply, as they will enhance our ability to serve a diverse clientele.
Duties
- Engage with potential clients to assess their insurance needs and recommend suitable products.
- Conduct thorough market research to identify new sales opportunities and stay informed about industry trends.
- Build and maintain strong relationships with clients through effective communication and follow-up.
- Collaborate with team members to develop strategies for achieving sales targets and enhancing customer satisfaction.
- Negotiate terms and conditions of insurance policies with clients, ensuring clarity and understanding of coverage options.
- Provide exceptional customer service by addressing inquiries, resolving issues, and guiding clients through the claims process.
- Maintain accurate records of client interactions, sales activities, and policy details using sales administration tools.
- Participate in ongoing training and professional development opportunities to enhance product knowledge and sales techniques.
Requirements
- Proven experience in insurance sales or a related field is preferred.
- Strong collaboration skills with the ability to work effectively in a team-oriented environment.
- Excellent customer service skills with a focus on client satisfaction.
- Bilingual or multilingual proficiency is a plus, enabling effective communication with diverse clients.
- Experience in retail sales or outside sales is advantageous.
- Strong negotiation skills with the ability to articulate complex information clearly.
- Familiarity with market trends and the ability to adapt strategies accordingly.
- Detail-oriented with strong organizational skills for managing multiple client accounts.
Pay:
Pay will be determined by skill level and experience and will be discussed at time of interview.
Job Types: Full-time, Permanent
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
License/Certification:
- Insurance Producer License (Preferred)
Work Location: In person