What are the responsibilities and job description for the Front Desk Receptionist position at Structure Remodeling?
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our front desk. You will perform a range of duties including answering the phone, filing, and assisting with client inquiries. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities
Greeting guests: Welcoming visitors upon arrival with a friendly and professional demeanor
Answering phone calls: Responding promptly to incoming calls, directing inquiries to appropriate personnel, and taking messages
Maintaining front desk area: Ensuring the lobby and reception area are clean, organized, and well-stocked
Filing documents appropriately: Sorting and distributing paperwork into designated files
Multitasking ability: Handling multiple tasks simultaneously, like answering calls while assisting clients
Basic computer proficiency: Familiarity with Microsoft systems and office software
Attention to detail: Accurately recording information and maintaining organized records
Information provision: Answering questions about services, facility layout, and directions
Handling guest requests: Addressing concerns, taking messages, and coordinating with other personnel to fulfill client needs/requests
Experience:
- Previous experience in an office setting is preferred
- Proficiency in administrative tasks such as filing and sending emails is preferred
- Strong computer literacy skills, including proficiency in Microsoft Office Suite
- Experience in construction is preferred but not required
- Familiarity with phone systems and handling calls efficiently
Job Type: Full-time
Schedule:
- 8 hour shift
License/Certification:
- Driver's License (Preferred)
Work Location: In person