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Client Services Manager

StructureCare LLC
Cleveland, OH Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/7/2025

Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Ohio territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a strong connection between the engineering and implementation of a solution.

The successful candidate will possess the following qualifications:

  • Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
  • 3 or more years in a Sales or related role
  • Excellent written and verbal communication skills
  • Technical aptitude and strong problem-solving skills
  • Working knowledge of the construction industry (preferred)
  • Willingness to be flexible in a fast-paced work environment
  • Driver’s license and acceptable motor vehicle record required

In this role you will be responsible for:

  • Acting as the single point of contact for all long-term customer relationships
  • Monitoring and managing financial performance of all accounts within the assigned territory
  • Accountability for client deliverables
  • Communicating technical information and probable costs to key decision makers
  • Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
  • Project set up
  • Developing proposals
  • Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.

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