What are the responsibilities and job description for the Client Services Manager position at StructureCare®?
Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Washington DC territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a strong connection between the engineering and implementation of a solution.
The successful candidate will possess the following qualifications:
- Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
- 3 or more years in a Sales or related role
- Excellent written and verbal communication skills
- Technical aptitude and strong problem-solving skills
- Working knowledge of the construction industry (preferred)
- Willingness to be flexible in a fast-paced work environment
- Driver’s license and acceptable motor vehicle record required
In this role you will be responsible for:
- Acting as the single point of contact for all long-term customer relationships
- Monitoring and managing financial performance of all accounts within the assigned territory
- Accountability for client deliverables
- Communicating technical information and probable costs to key decision makers
- Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
- Project set up
- Developing proposals
- Engaging in collaborative problem solving and decision making
All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.
