Office Assistant

Structured is seeking a detail-oriented and proactive Office Assistant to join our team on-site in Clackamas, Oregon. This role is essential in providing comprehensive administrative support to ensure smooth office operations. The Office Assistant will handle a variety of clerical tasks, including answering and directing incoming calls, coordinating travel requests, managing mail distribution, and overseeing office supply requisitions. The ideal candidate will be organized, adaptable, and able to effectively support the team with additional administrative duties as needed.

(Must be able to work on-site in Clackamas, Oregon five days a week. Must maintain a valid driver’s license and motor vehicle insurance.)

About Structured

Structured Communication Systems is a leading information technology consultancy and systems integrator. We are experts at architecting and implementing secure and reliable solutions for delivering business applications, ensuring business continuity, enhancing data center performance and efficiency, enabling mobile workers, securing information assets and providing information security and governance.

What You Will Do

• Serves as the first point of contact, greeting visitors, vendors, and clients with professionalism and assisting with their needs.
• Answers and directs incoming calls, providing accurate information and ensuring callers are connected to the appropriate department.
• Provides callers with relevant company details, including office directions, contact information, and website resources.
• Coordinates and facilitates travel needs for various internal teams such as hotel, flight and car rentals and prepares other travel-related documentation for accounting purposes.
• Oversees ticket distribution and attendee tracking for Moda Center events, manage catering arrangements, and communicates available event opportunities to internal teams and customers.
• Coordinates and schedules conference rooms for internal teams, vendors, and opportunities, as required.
• Receives, sorts, and distributes incoming mail while coordinating express shipping services such as FedEx and UPS.
• Maintains office files, conference room schedules, and internal meal requests to ensure smooth daily operations.
• Monitors, stocks, and distributes office supplies to meet team needs.
• Ensures shared spaces, including the kitchen and conference rooms, are clean, well-stocked, and presentable.
• Coordinates with Property Management to address office-related maintenance requests and ensure a well-maintained work environment.
• Assists with routine administrative tasks, including copying, faxing, filing, and restocking the printer to maintain efficiency in office operations.
• Builds and maintains relationships with key internal and external business contacts.
• Acts as a liaison between internal clients (e.g., account executives, engineers, management, customer service) and external clients as directed.
• Follows current policies and procedures for tracking activities in the CRM tool, Salesforce.com.
• Additional duties as assigned.

Competencies:

• Promotes and maintains a high standard of customer service at all times.
• Strong interpersonal skills, including communicating, fostering, and maintaining relationships with internal teams, customers, prospective customers, and vendors.
• Strong organization and time management capabilities, exceptional attention to detail, and the ability to effectively work on multiple projects in a rapidly changing environment.
• Excellent troubleshooting, problem resolution and documentation skills.
• Ability to maintain and continually develop accurate product and application knowledge.
• Ability to work independently on assigned tasks as well as accept directions on given assignments.
• Excellent verbal and written communication skills.
• Ability to maintain strict confidentiality.

Education and Experience:

High School Diploma or GED and a minimum of three years’ related experience and or training; or equivalent combination of education and experience in the customer service area.

Compensation: $20.00 - $26.00 per hour

How do I Apply?

If you, or anyone you know, is interested in joining the Structured team, please submit your application and resume by visiting our website at: https://structured.com/employment/job-application/

Benefits: Our organization provides a full compensation package that facilitates development and growth. The benefits package includes medical, dental, vision, group life and AD&D insurance, and long and short-term disability coverage and 401(k). We also provide training on mutually agreed upon professional goals through a combination of self-study courses, formal training, and on-the-job training. Obtaining industry-based certifications is highly encouraged.

Structured is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

*** We are interested in all qualified candidates that are eligible to work in the United States. However, we are not able to sponsor visas. ***