Receptionist

Receptionist for an Industrial Supply Company, STS Industrial, Inc. (Website: https://www.stsindustrial.com/)

Minimum 1 year experience managing Multi-Line Phone System.

We are seeking a friendly and organized Receptionist. The primary task is managing our multi-line, very busy phone system for all locations of our business (Louisiana and Texas). Various other administrative tasks are also involved.

This role requires a friendly demeanor, strong clerical skills, and the ability to multitask effectively in a fast-paced environment.

Compensation Overview:

• $16/ hour
• Quarterly Teamwork Bonus Program*

*Bonuses are calculated based on your performance, the team's performance, and the company's performance during the 3-month period of time. Bonus rate is based on 35 hours times your hourly rate of pay. It can be more or less than $770 per quarter depending on the calculation of the performance factors. Excellent opportunity for independent work structure, job stability, and opportunities to collaborate and use creative energies.

Benefits include:

• Health Insurance Package available
• 401K Retirement plan available per terms
• Paid vacation, sick leave, and holidays as stated in the Employee Handbook.

If You Want to Know More About the Company:

• We are a rapidly growing Industrial Supply company with locations in Sulphur, Louisiana and Orange & Pasadena, Texas.
• We service plant-related refineries/ chemical manufacturers along with contractors, fabricators, and other commercial customers, and our clientele is established and growing.
• We provide orientation and STS training for team members.
• Our team operates in a fast paced, friendly and cooperative work environment at all 3 of our locations along the Gulf coast.
• Every member of the STS Team should strive to embody our core values as described below.
• Knowing that these values will lead to a better work environment for all of us, and an organization we can all be proud of.

This is a snapshot of what your STS workplace environment will look and feel like. Check it out and decide if you believe you could thrive with STS.
Why? Because we want each STS team member to embrace our values - and thrive.

These values include:

Uncompromising Diligence

· Dedication to the role and to customers. In other words, the attitude that failure is not an option is what we are looking for each day.

· Accuracy, efficiency, and attention to detail. In other words, cutting corners and not being accurate with the processes will not work.

Continuous Strive for Excellence

· Utmost quality in everything we do. In other words, we want you to help us identify internal areas that need improvement - so we can all be accurate, competent, and predictable in our outcomes – together.

· Do it right the first time. In other words, let's understand our job, train to do it well, and prevent mistakes before they happen.
Settling, or taking the easy way out, is not the STS way. In other words, we solve problems together until we perform our processes correctly for accuracy, stability, and consistent outcomes.

Customer Service First

· Focus on service to the customer above all else. In other words, we leave our personal issues at the door and work together as a team for our customers - every day.

· Our employees do not accumulate wins, but our customers do. In other words, when our customers get what they need when they need it, it's a win for all of us.

Dependable

· Unequaled work ethic by each team member. In other words, STS keeps its commitments to who we say we are.

· Trusted to get it done when and how we committed to do it. In other words, we are on-time as promised and we deliver the way we promised - or we make it right.

· We will not let our customers and coworkers down. In other words, we are each committed to continuous learning, to accuracy, to self-mastery, and to critical thinking, so we rally to the task doing whatever it takes for predictable outcomes.

Knowledgeable

· Competence in everything we do. In other words, we know what we are doing – and we also know when to say that we don’t know. We don't guess or make assumptions.

Professional

· Modesty and humility in representing STS properly. In other words, we act professionally with each other and with our customers - ensuring our customers see STS as a steady, consistent, and accurate company that they can depend upon.

· Boasting and know-it-all attitudes cannot survive at STS. In other words, we each have more to learn every day - and we show it with one another and with our customers.

Innovative

· We look for the most up-to-date processes and procedures through research, development, and technology to do all that we do in our approach to being efficient in our customer service. In other words, the status quo ("I've always done it this way!") is an old anchor holding a good company back.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $16