What are the responsibilities and job description for the Parts Analyst position at STS Manufacturing?
1. Provide accurate and timely customer service and support relating to parts inquiries required for order
completions with internal / external customers, vendors, supplies and branches using applicable tools and
established processes
2. Prepare quotes and order requests based on equipment type
3. Research, analyze and resolve parts discrepancies, to include purchases, shipments and delivery
4. Maintain accurate records of invoices and support documents across multiple interfaces
5. Enter all pertinent data into the Company"s systems
6. Receive inbound calls for industrial equipment parts inquiries.
7. Perform parts research duties through web-based, adobe programs as well as hard copy manuals and
microfiche
8. Performs other related duties as assigned.
You should be proficient in:
- Customer Service
