What are the responsibilities and job description for the Material Support & Services Agent position at STS Technical Services?
Location : Fort Lauderdale, Florida
Employer : STS Technical Services
STS Technical Services is hiring a Material Support & Services Agent in Fort Lauderdale, Florida. This role is a critical part of our operations, ensuring customer satisfaction through efficient order management, backorder resolution, and supplier collaboration. If you have a passion for problem-solving and a background in customer relations or parts repair, we encourage you to apply.
Position Overview
As a Material Support & Services Agent, you will play a vital role in managing customer and supplier relationships while optimizing the efficiency of our material support programs. From handling repair orders to expediting critical repairs, you will be at the forefront of ensuring our customers receive exceptional service.
Key Responsibilities
Customer Relationship Management :
- Handle material service-related issues, providing accurate updates on repair orders.
- Manage customer inquiries, open notifications, and input data into systems.
- Communicate with internal departments to resolve order-related concerns.
- Monitor and control backorders, ensuring timely updates to customers.
- Review purchase orders, address pricing issues, and track turnaround times.
- Analyze client requests and produce detailed reports for follow-up.
Supplier Relationship Management :
Operational Efficiency :
Autonomy and Accountability :
Essential Knowledge, Skills & Abilities
Education :
Experience :
Skills and Abilities :
Working Conditions
Why Join STS Technical Services?
STS Technical Services is a Top 100 Staffing Firm, partnering with leading names in aerospace, manufacturing, and industrial sectors. We connect talented professionals with exciting career opportunities worldwide. By joining our team, you'll be part of a dynamic environment that values expertise, innovation, and growth.
Equal Employment Opportunity
STS Technical Services is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, or veteran status.
Apply Today
Join STS Technical Services in Fort Lauderdale and take the next step in your career. Apply now to become a Material Support & Services Agent and help us deliver exceptional service to our customers.
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