What are the responsibilities and job description for the Check Out Coordinator position at Stuart Cardiology Group?
Job Title: Check-Out Coordinator
Location: Stuart
Department: Cardiology
Position Type: Full-Time
Job Summary:
We are a busy cardiology office seeking a highly motivated and organized individual to join our team as a Check-Out Coordinator. This role combines key scheduling responsibilities with patient check-out duties, supporting both administrative and patient-facing functions. The ideal candidate will be proactive, customer-focused, and able to multitask efficiently in a fast-paced medical environment.
Key Responsibilities:
- Schedule follow-up appointments for patients after their visits with providers.
- Contact hospitals or other healthcare facilities to schedule patient procedures or appointments as needed.
- Collect patient balances, process transactions, and assist with billing inquiries.
- Answer incoming calls, direct calls to the appropriate staff, and respond to patient inquiries.
- Greet patients, ensure they are checked in and out promptly, and provide excellent customer service.
- Maintain accurate and organized patient records and paperwork.
- Utilize Electronic Health Records (EHR) systems for appointment scheduling, patient updates, and billing functions.
- Assist with other administrative tasks as needed to ensure smooth office operations.
Qualifications:
- Ability to float between our Tradition and Stuart locations.
- Minimum of 2 years of experience in medical scheduling, check-in/check-out, or similar healthcare administrative roles.
- Proficient computer skills and experience with Electronic Health Records (EHR) systems required.
- Excellent customer service and communication skills with the ability to interact effectively with patients, medical professionals, and supervisors.
- Strong organizational skills and the ability to prioritize tasks in a busy office setting.
- Must have a strong work ethic, be detail-oriented, and demonstrate a high level of professionalism.
- Ability to handle sensitive patient information with confidentiality and integrity.
Job Type: Full-time
Medical Specialty:
- Cardiology
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Job Type: Full-time
Schedule:
- Monday to Friday
Ability to Commute:
- Stuart, FL 34996 (Required)
Ability to Relocate:
- Stuart, FL 34996: Relocate before starting work (Required)
Work Location: In person
