STUDENT-Student Employment Office Operations Assistant

Overview:

The Student Employment Assistant supports the daily operations of the Student Employment office at Ithaca College. This position plays a key role in maintaining job requisitions, managing communications, and ensuring a smooth experience for students and supervisors. The assistant will also contribute to special projects such as promoting job opportunities, assisting with presentations, and enhancing the Student Employment website.

Department: Center for Career Exploration and Development

Hiring Manager: Hope Borsic, Student Employment Specialist

Pay Rate/ Level: B Level: $15.65 

Hours: 10  hours per week, depending on availability and office needs.

Work Requirements:

     •           Strong attention to detail and organizational skills.

     •           Excellent written and verbal communication abilities.

     •           Ability to maintain confidentiality and handle sensitive information.

     •           Proficiency with Microsoft Office, email systems, and web navigation.

Tasks, Duties, and Responsibilities (TDRs):

Responsibilities:

        1.      Requisition Maintenance:

             •    Log into the ICHR Cloud to review and approve job requisitions.

             •    Ensure job descriptions are accurate, compliant, and well-formatted.

             •    Communicate with supervisors to make necessary adjustments.

        2.      Email and Communication Management:

             •    Access and manage the Student Employment email inbox.

             •    Respond to inquiries using provided templates or escalate as needed.

             •    Categorize and organize emails into designated folders.

        3.      Offer Management:

             •    Communicate with the Student Employment Specialist on any irregular offers.

        4.      System Navigations 

             •    Learn and navigate ICHR Cloud to review, approve, and track student employment requisitions.

             •     Access and update records in relevant student employment databases and tracking spreadsheets.

             •    Utilize the ticketing system to monitor and resolve submitted requests.

             •    Use Ithaca College’s internal platforms for job postings, hiring workflows, and student employment records management.

Responsibilities based on interest: 

        1.      Presentations:

             •    Assist with the creation and delivery of workshops and training materials.

             •    Provide logistical support for events.

        2.      Job Promotions:

             •    Collaborate with the team to advertise hard-to-fill or high-priority roles.

             •    Monitor promotional efforts and suggest improvements.

        3.      Newsletter and Web Maintenance:

             •    Draft and distribute newsletters featuring job updates and program highlights.

             •    Update and maintain the Student Employment website to ensure accurate content.

Candidate Qualifications:

             •    Prior office experience or familiarity with administrative tasks preferred.

             •    Strong organizational and time management skills.

             •    Ability to work independently and as part of a team.

             •    Interest in supporting students and promoting career readiness.

             •    Comfort using digital systems and databases; willingness to learn new platforms related to student employment.

Salary : $16