Complex Revenue Analyst

About Us

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.

We are the dominant player in U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.

Our portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.

We provide expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.

We have the creativity and bandwidth to develop bespoke hotel brands and utilize industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.

With an executive team consisting of some of the industry's most experienced hotel management leaders, we are a trusted partner for top ownership groups and major hotel brands.

We maintain corporate offices in London, New York, Dallas, and Seattle.

Location

Studio Allston is situated in the unique neighborhood of Allston, Boston, MA.

This neighborhood is home to elite universities, nationally recognized music venues, and amazing restaurants and bars.

Allston is a hub for the inventive spirit and energy that has made Boston an international destination.

Job Overview

The Complex Revenue Analyst works directly with the Directors of Revenue to maximize assigned hotels' revenue through daily management of room inventory and pricing across all segments.

In this role, you will help develop and recommend room rates and availability strategies to optimize the best mix of business through multiple distribution channels.

You will also be responsible for driving analysis, compiling reports, and developing models to support better decisions across the business.

Responsibilities

• Support hotels' yield efforts via analysis and reporting that ensure all segments and distribution channels are mined for revenue opportunities based on budget, forecast, pace, and market demand.
• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems, including Opera/PMS/TravelTripper/Booking Engines/Channel Manager/Lodgiq/Ideas RMS, CRS, and Sales and Catering Systems.
• Assist Directors of Revenue in preparing short and long-term forecasts.
• Support Directors of Revenue and Regional Director of Revenue in compiling and communicating all documents, reports, and presentations for required ownership, hotel, and regional leadership reporting.
• Own and validate all required data entry for daily, weekly, and monthly reports used for monitoring performance against budget, forecast, and proforma.
• Take lead in preparing documents for Weekly RevMax Meetings, providing data in terms of pricing, availability, market demand, and promotional opportunities for all segments and channels.

Qualifications

• Bachelor's degree or equivalent in Hotel Management or related field.
• Familiarization with hotel revenue management concepts and tools preferred.
• Demonstrated aptitude for problem-solving and problem identification.
• Ability to collect, analyze, and interpret revenue performance data.
• Must effectively manage and adhere to strict daily/weekly/monthly deadlines.
• Extensive proficiency in Excel, Word, and PowerPoint required, and ability to manipulate data essential.
• Knowledge of reservations system and revenue management data.
• Attention to detail required.
• Ability to operate in a team environment.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and demonstrated maturity.
• Ability to manage multiple tasks and responsibilities at once.