What are the responsibilities and job description for the Box Office position at Studio Movie Grill?
At Studio Movie Grill, we’re all about movies and dedicated to making a real impact in the communities we serve. We’ve led the way in in-theater dining, transforming the movie-going experience. As we continue our legacy, we’re seeking adaptable, enthusiastic Team Members who thrive in a fast-paced, hospitality-focused environment. If you’re ready to bring your energy, creativity, and passion to the table, we want you to be part of our team!
As a Front of House Team Member, you’ll provide exceptional service in a clean, safe environment, ensuring Guests have unforgettable experiences. Whether greeting, serving, or maintaining the atmosphere, you’ll help create the memorable moments that keep Guests coming back.
What You’ll Do:
- Provide Guests with exceptional service in a safe and clean environment
- Engage and educate Guests about SMG
- Greet each Guest, understand their needs, process transactions accurately using the point-of-sale system, provide correct change, and thank them for their business
- Safeguard all cash, receipts, and tickets to maintain security
- Enforce movie rating guidelines courteously and professionally
- Distribute and verify the proper functioning of 3D glasses, ensuring Guests understand how to use them, if applicable
- Adhere to all safety procedures to maintain a safe work environment for both staff and Guests
- Take on additional duties and opportunities as assigned by management
What We’re Looking For:
- Must be at least 16 years old
- At least 1 year of previous hospitality experience is preferred
- Ability to effectively communicate in English (verbal or written)
- Must maintain a courteous, friendly, and professional demeanor
- Ability to stand and walk for extended periods (6 to 9 hours)
- Ability to frequently bend, kneel, reach or twist
- Ability to lift up to 50 lbs
- Reliable transportation required
- Adherence to proper work attire standards and personal hygiene
- Availability to work nights, weekends, and holidays
Why Join Us?
- Show-Stopping Experience: Be part of an unforgettable dine-in cinema that combines the magic of movies and great food
- Team Vibes: Work with a fun, supportive crew that makes every shift feel like a blockbuster hit
- Unique Atmosphere: Enjoy a dynamic work environment where every day brings something new and exciting
- Discounts: Save on Film, Food and Fun
- Impactful Moments: Your role is key in making every Guest’s experience unforgettable, from movie start to finish
- Ongoing Growth: Build your career in the thriving world of dine-in cinema with plenty of room to grow
Perks:
- Competitive pay – and tips that make your work worth it
- Work-life balance – Flexible scheduling that fits your life
- Growth potential – Move up and take your career to the next level
- Exclusive discounts – Enjoy deals on food, drinks and tickets
- Holiday pay – Time and a half on Thanksgiving and Christmas (for eligible Team Members)
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Work Location: In person
Salary : $13 - $14
