What are the responsibilities and job description for the Ticket Host position at Studio Movie Grill?
At Studio Movie Grill, we’re all about movies and dedicated to making a real impact in the communities we serve. We’ve led the way in in-theater dining, transforming the movie-going experience. As we continue our legacy, we’re seeking adaptable, enthusiastic Team Members who thrive in a fast-paced, hospitality-focused environment. If you’re ready to bring your energy, creativity, and passion to the table, we want you to be part of our team!
As a Front of House Team Member, you’ll provide exceptional service in a clean, safe environment, ensuring Guests have unforgettable experiences. Whether greeting, serving, or maintaining the atmosphere, you’ll help create the memorable moments that keep Guests coming back.
What You’ll Do
At Studio Movie Grill, we’re all about movies and dedicated to making a real impact in the communities we serve. We’ve led the way in in-theater dining, transforming the movie-going experience. As we continue our legacy, we’re seeking adaptable, enthusiastic Team Members who thrive in a fast-paced, hospitality-focused environment. If you’re ready to bring your energy, creativity, and passion to the table, we want you to be part of our team!
As a Front of House Team Member, you’ll provide exceptional service in a clean, safe environment, ensuring Guests have unforgettable experiences. Whether greeting, serving, or maintaining the atmosphere, you’ll help create the memorable moments that keep Guests coming back.
What You’ll Do
- Provide Guests with exceptional service in a safe and clean environment.
- Engage and educate Guests about SMG.
- Greet each Guest, understand their needs, process transactions accurately using the point-of-sale system, provide correct change, and thank them for their business.
- Safeguard all cash, receipts, and tickets to maintain security.
- Enforce movie rating guidelines courteously and professionally.
- Distribute and verify the proper functioning of 3D glasses, ensuring Guests understand how to use them, if applicable.
- Adhere to all safety procedures to maintain a safe work environment for both staff and Guests.
- Take on additional duties and opportunities as assigned by management.
- Must be at least 16 years old.
- At least 1 year of previous hospitality experience is preferred.
- Ability to effectively communicate in English (verbal or written).
- Must maintain a courteous, friendly, and professional demeanor.
- Ability to stand and walk for extended periods (6 to 9 hours).
- Ability to frequently bend, kneel, reach or twist.
- Ability to lift up to 50 lbs.
- Reliable transportation required.
- Adherence to proper work attire standards and personal hygiene.
- Availability to work nights, weekends, and holidays.
- Show-Stopping Experience: Be part of an unforgettable dine-in cinema that combines the magic of movies and great food
- Team Vibes: Work with a fun, supportive crew that makes every shift feel like a blockbuster hit
- Unique Atmosphere: Enjoy a dynamic work environment where every day brings something new and exciting
- Discounts: Save on Film, Food and Fun
- Impactful Moments: Your role is key in making every Guest’s experience unforgettable, from movie start to finish
- Ongoing Growth: Build your career in the thriving world of dine-in cinema with plenty of room to grow
- Competitive pay – and tips that make your work worth it
- Work-life balance – Flexible scheduling that fits your life
- Growth potential – Move up and take your career to the next level
- Exclusive discounts – Enjoy deals on food, drinks and tickets
- Holiday pay – Time and a half on Thanksgiving and Christmas (for eligible Team Members)
At Studio Movie Grill, we’re all about movies and dedicated to making a real impact in the communities we serve. We’ve led the way in in-theater dining, transforming the movie-going experience. As we continue our legacy, we’re seeking adaptable, enthusiastic Team Members who thrive in a fast-paced, hospitality-focused environment. If you’re ready to bring your energy, creativity, and passion to the table, we want you to be part of our team!
