What are the responsibilities and job description for the Restaurant Supervisor position at Study Hotels?
Heirloom Restaurant & Lounge is currently seeking a Restaurant Supervisor to provide genuine hospitality and the highest quality of service to our guests. The ideal candidate will effectively assist food and beverage service and overall logistics of restaurant’s daily operations by way of set-up, clear communication and teamwork. Maintain the company’s standard for excellence, resulting in the overall success of food and beverage events.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
About Us
Heirloom Restaurant & Lounge, connected to The Study at Yale, as comfortable as it is stylish, evokes a way of life centered on evolving New England traditions and relationships to modern life. It is a gathering place for friends and family, as well as a contemporary dining destination for worldly travelers and native weekenders alike.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
- Ensure proper uniform of staff at all times
- Provide assistance to all restaurant guests
- Maintain all restaurant equipment and ensure compliance to all standards
- Perform work according to hotel policies and procedures
- Supervise all dining room activities
- Assist with bar operations to include managing stock and serving guests
- Coordinate assignments to maintain optimal level of customer satisfaction
- Analyze all customer requirements and provide efficient response
- Collaborate with manager to review all employee performance
- Monitor all guest requests efficiently to achieve all customer objectives
- Maintain knowledge on all liquor regulations
- Manage all storage supplies
- Evaluate all daily specials
- Oversee and restock all supplies at end of shift and perform regular inspections on all equipment and recommend required repairs
- Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
- Education: High school diploma or general education degree (GED).
- Experience: 2 years experience in a fine dining or upscale casual environment.
- Flexibility to work any shift, including evenings, weekends, and holidays.
- Excellent verbal and written interpersonal communication skills.
- Proficiency in English required. A second language is desirable.
- Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
- Ability to positively communicate and interact with all hotel departments.
- Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
- Ability to stand for long periods indoors with a thematically climate-controlled workstation.
- Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.
About Us
Heirloom Restaurant & Lounge, connected to The Study at Yale, as comfortable as it is stylish, evokes a way of life centered on evolving New England traditions and relationships to modern life. It is a gathering place for friends and family, as well as a contemporary dining destination for worldly travelers and native weekenders alike.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
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