What are the responsibilities and job description for the Partnership Manager, Southern California position at Study Smart Tutors?
Position: Partnership Manager, Southern California
The Southern California Partnership Manager is a position based in Southern California that supports Study Smart Tutors’ efforts in growing its services to schools, non-profits, and college access programs. The position will be responsible for researching federal and state grants to generate and maintain a new list of potential partners, direct outreach to new and returning clients, and attending virtual and in- person events and conferences. This dual role will focus on generating new business opportunities while managing and nurturing existing partner relationships. The ideal candidate will be a self-starter with a passion for sales and client success.
The Southern California Partnership Manager will use email and phone communication to establish and build relationships with potential partners. The Southern California Partnership Manager will be a fully remote position and will report directly to the Associate Director of California Partnerships.
Job Responsibilities
Build relationships with current and new clients
Provide outstanding relationship management to both internal and external stakeholders
When feasible, travel approximately 30% of the time to facilitate planning meetings, renewal conversations, and support student/staff/family programming
Attend local and regional trade shows and conferences to meet with partners, present on relevant topics and engage with potential partners.
Develop additional sales channels
Assist with the renewal cycle and retain clients across a portfolio of regional clients including libraries, school districts, colleges, and non-profit programs
Increase footprint and business with existing clients
Duties include but are not limited to:
Business Development (80%)
Conduct outreach via cold and warm calls, emails, and in-person meetings to present our products/services and make tailored product recommendations
Outreach to key decision makers to create pathways for new partnerships
Create a professional and engaging first impression with our prospects and customers
Accurately enter, update, and maintain lead and partner information in Salesforce
Proactively seek new business opportunities with leads and outbound sales development activities
Develop lists of schools, non profits, and grant-funded programs in target market
Collaborate with the marketing team to align on campaigns and initiatives that drive lead generation.
Maintain up-to-date knowledge of industry trends, competitor offerings, and market conditions.
Account Management (15%)
Serve as the primary point of contact for assigned partners during the initial discovery phase, ensuring high levels of customer satisfaction and retention.
Build and maintain strong relationships with partners to understand their needs and business goals.
Conduct regular check-ins and business reviews with partners to discuss progress, challenges, and opportunities.
Collaborate with internal teams to ensure successful delivery of products/services and resolution of any issues.
Identify upselling and cross-selling opportunities to enhance partner engagement, additional partner needs and revenue growth.
Other Duties (5%)
Contribute to overall team effort by accomplishing related tasks as needed
Day to day tasks Include
Pre-call research, discovery and planning
Cold and warm calling, emailing, and in person meetings
Follow-up with previous partners
Maintain and renew current and previous partners
Update CRM (Salesforce) records on a daily basis
Work closely with sales and marketing team to develop strategies, and messaging to drive opportunities for new business
Qualifications
2 Years in similar sales or development role
Experience in education programming or sales
Bachelor’s Degree
Desire to increase access to higher education for underrepresented students
Ability to quickly develop relationships and establish credibility through consultative needs-based conversations
Ability to think on your feet to creatively solve our customer business needs
Exceptional and persuasive communication skills, both verbal and written
Proficiency in Microsoft Office, Google Drive, and Salesforce software
Ability to visit clients in region on as-needed basis
Willingness to take direction and execute tasks independently
Salary and Benefits
Job Type: Full-time
Salary: Base Salary: $70,000/year | On-Target Earnings Potential: $120,000 | No Commission Cap – Earn up to $300,000 !
Benefits:
Simple IRA
Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Study Smart Tutors is an equal-opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation.
About Study Smart Tutors
Study Smart Tutors is a college access organization. Our mission is to collaborate with partners that promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators.
Study Smart Tutors offers an array of college access courses at no cost to our students or their families.We are able to accomplish this by partnering with schools, outreach programs, and other college and career access organizations to provide efficient and effective college and career access programming and classroom-based test preparation.
Study Smart Tutors is a college access organization. Our mission is to collaborate with partners that promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators.
Study Smart Tutors offers an array of college access courses at no cost to our students or their families.We are able to accomplish this by partnering with schools, outreach programs, and other college and career access organizations to provide efficient and effective college and career access programming and classroom-based test preparation.
Salary : $70,000
