What are the responsibilities and job description for the Manager, Business Development of National Accounts position at Stumptown Coffee Roasters?
Hi, we're Stumptown. We're a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.
Summary
The Manager, Business Development - National Accounts plays a key role in driving Stumptown's growth in the National Accounts segment, including targeting key account opportunities within the away-from-home market. Working as part of the broader wholesale sales team, this role is responsible for building, cultivating and growing Stumptown's business by achieving sales and profitability targets within the National Accounts business channels, and involves developing and nurturing relationships with key strategic partners, negotiating agreements, and identifying new business opportunities within the Commercial Foodservice (i.e. limited service restaurants, full-service restaurants, drinking places, lodging, recreational places) and Non-commercial Foodservice sectors (i.e. Schools and colleges, healthcare & hospitals, business & industry). The position collaborates closely with the wholesale sales team to achieve sales targets, elevate Stumptown's brand position nationally, and contribute to the overall business development strategy.
Essential Functions
Develop and execute strategies to meet monthly and annual sales revenue targets in the assigned account base.
Form dynamic partnerships, while operating on our hospitality and partner-driven method and delivering high-quality execution.
Provide regular updates and reports on sales performance, strategic initiatives, and market trends.
Cultivate strong relationships with strategic business partners to drive business growth.
Lead the development and implementation of joint business plans and conduct business reviews to ensure alignment and results.
Collaborate with the Wholesale Sales leadership team to create local, regional, and national business development strategies.
Assist in the annual planning process, working with regional teams to support growth initiatives, and the head of Wholesale to build the national and regional strategies that support desired growth.
Manage the RFP calendar for new opportunities in coordination with sales and leadership teams.
Act as a brand champion for Stumptown, showcasing the company's story, products, and capabilities to key stakeholders.
Stay informed about market trends, customer preferences, and hospitality industry developments at the local, regional, and national levels.
Identify potential brand collaboration opportunities and provide insights to leadership and marketing teams.
Perform other duties and tasks as required.
Supervisory Responsibilities
None.
Qualifications
Minimum of 5 years of experience in business development, sales, or account management within the food and beverage industry required.
5 years of national and/or institutional sales or business management experience.
5 years of key account relationship management experience preferred.
Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
Proven success in strategic business development, achieving results and sales experience is essential.
Demonstrated passion and enthusiasm for specialty coffee is strongly preferred.
Ability to work cross-functionally as part of a large or small project team.
Knowledge of financial fundamentals, including basic budgeting, profitability measurement, and record keeping.
High degree of proficiency in Excel, Power Point, Word, etc.
Strong understanding of the food and beverage industry.
Flexible and adaptable to change.
Must have a valid drivers license and driving record in good standing.
Must be able to travel up to 50% of the time.
Physical Demands
Ability to sit continuously at a computer.
Carry weight, lift - lift up to 5 pounds frequently and up to 50 pounds occasionally.
Taste/Smell - ability to detect and perceive the smell of coffee.
Standing - ability to stand for long periods.
Work Environment
Work is performed across the assigned regions. Travel by car and/or airline 50% of the time with overnight hotel stays.
Work is performed both in an office setting and customer locations.
Ability to work outside of standard business hours on an ad-hoc basis to address urgent business needs on weekends and evenings.
This role is ideally based at our Portland, OR headquarters. For the right candidate, a base remote location will be considered.
Regardless of the location, the role involves performing work across various regions, with approximately up to 50% travel by car and/or airline, occasionally requiring overnight hotel stays.
The position will entail a blend of office-based work, customer site visits, and the flexibility to work outside of standard business hours, including weekends and evenings, to address urgent business needs on an ad-hoc basis.
At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at jobs@stumptowncoffee.com or by calling (855) 711-3385. We are proud to be a B Corp and equal opportunity employer.
