What are the responsibilities and job description for the Patient Care Liaison - Emergency Department (32 hours evenings) position at Sturdy Memorial?
Assists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and / or direction to patients with questions or problems. 32 Hour Evenings
Required Skills / Qualifications / Training / Experience :
- Demonstrates the knowledge and skills needed to assist in providing care to patients.
- Must possess excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
- Must develop and maintain positive relationships across all areas of responsibility.
- Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
- Provides timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.
Preferred Skills / Qualifications / Training / Experience : N / A
Educational Requirements :
License / Certification : N / A
Age Specific Criteria : Ability to effectively communicate to all age levels served within the scope of the position / assigned areas.
Ability to Meet Job Performance Expectations : Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
