Admissions Representative

We offer a full benefits package, including 401k, after 30 days of employment and 2 weeks of paid time off within your first year!*

STVT in McAllen, TX his seeking an organized and enthusiastic individual to help our students enroll and succeed in their education!
We have helped hundreds of students prepare for new career opportunities! We assist them through the entire career training process, from exploring career interests, through financial aid options, the registration process, through graduation and the beginning of their, new, dream career.

JOB SUMMARY:
The Admissions Representative is responsible for providing customer service and information to prospective students that are interested in pursuing career education and training. This position is responsible for conducting inbound/outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating student enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.

ESSENTIAL FUNCTIONS:

• Core Values Needed: Integrity, Customer Service, Innovation, & Growth
• Conduct outbound and inbound telephone calls, text, & e-mails; responding timely to all inquiries
• Continually meet and or exceed performance expectations
• Goal Oriented
• Ability to generate student referrals within the framework of Ancora Education’s Code of Conduct
• Share information with prospective students, within the framework of Ancora Education’s Code of Conduct, state and federal accreditation guidelines
• Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
• Follow-up with new students ensuring their positive transition to being an active student
• Contribute to team initiatives and outcomes by Ancora Education’s demonstrated success in collaborating with diverse groups of employees and customers
• Strong presentation skills
• Ability to deliver consistent levels of energy and enthusiasm
• Thrives in an observation/coaching style environment
• Ability to implement coaching training
• Proactive problem solving skills
• Ability to handle frequent interruptions and work independently
• Competent in priority setting
• Ability to foster creativity
• Strong computer software skills including Google, Microsoft Word and Excel, in addition to industry related software applications
• Build Rapport and reinforce students expectations and commitment
• Attend campus events and outside events
• Position will require overtime
• Attend training sessions (daily, weekly, monthly)
• Work well in a team environment

The right candidate will possess the following attributes:

• Excellent work ethic
• Team first concept
• High ethical standards
• The ability to communicate effectively and clearly
• The desire to help students succeed and achieve their goals
• The ability to not only meet but exceed goals
• Positive, can do attitude
• Embrace organizational core values

PREFERRED:

• Associate’s degree in a related area from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
• A track record of being successful in high-volume customer service setting
• Experience with CampusVue and/or Lead Square software.
• Candidates with Military recruitment, high volume recruiting, call center experience (dialer, AUX, adherence) encouraged to apply.
• English/Spanish bilingual

TYPICAL WORK HOURS: Monday through Thursday start times are between 8 - 11am, end times are 6 - 8pm; Friday start times are between 8 - 9am, end times are between 5 - 6pm Saturday and Sunday as needed. This position is eligible for overtime pay.

_Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer
that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law._

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) 2% match
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office and Google Suite: 1 year (Preferred)
• CampusVue: 1 year (Preferred)
• Lead Square: 1 year (Preferred)
• High Volume AUX Call Center: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• English and Spanish (Required)

Work Location: In person

Salary : $20 - $22