What are the responsibilities and job description for the Itinerary Consultant position at STWHJ?
We are a company dedicated to delivering seamless and memorable experiences for our clients. Our focus is on providing personalized service and handling all booking needs to make each journey as smooth as possible. If youre detail-oriented and passionate about creating positive experiences, wed love to have you on our team!
Job Summary :
We are seeking a Booking Specialist to join our team, supporting clients and ensuring every booking is handled with care and accuracy. In this role, youll manage client inquiries, book reservations, and work alongside our team to deliver top-notch service. This is a great opportunity for someone whos organized, customer-focused, and enjoys managing details in a dynamic environment.
Key Responsibilities :
Coordinate and book arrangements, including flights, accommodations, car rentals, and other services.
Assist clients with itinerary changes, cancellations, and re-bookings as needed.
Communicate with vendors and suppliers to ensure accurate and timely bookings.
Provide excellent customer service and maintain strong relationships with clients.
Track and manage booking details, invoices, and payments.
Collaborate with our team to ensure client satisfaction.
Qualifications :
Previous experience in booking, reservations, or customer service.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to handle high-pressure situations with professionalism.
Proficiency with booking software and management systems is a plus.
Why Join Us?
Flexible work environment with remote options.
Opportunity to work in an exciting and rewarding field.
Join a supportive and passionate team with opportunities for growth.
Competitive salary and service-related perks.
