HVAC Service Technician

Job Description

Job Description

Royal / Durham Supply in Wichita, KS is seeking a dedicated leader to guide our team of HVAC Technicians. In this full-time, year-round position, you will oversee the installation, repair, and maintenance of heating and air conditioning systems for Manufactured Housing. At Royal / Durham, we’re recognized for providing a comprehensive range of parts and equipment for Manufactured Housing, including doors, windows, skirting, setup supplies, trim, hardware, electrical components, and HVAC systems. We offer Carrier and Revolv A / C condensing units, evaporator coils, furnaces, and other essential parts to communities throughout the area.

In this role, you will be responsible for leading your team in performing repairs and maintenance on various equipment, including refrigeration systems, air conditioning units, electric motors, heating systems, heat pumps, compressors, light commercial furnaces, boilers, burners, fans, economizers, and humidifiers. Your role will ensure that all work is executed professionally, efficiently, and in strict accordance with our company policies and procedures.

Responsibilities

• Trains new associates on companies’ policies and procedures.
• Coach and develop associates on HVAC installation and service.
• Works safely and ensures safety procedures are followed by all team members.
• Coach and develop associates on HVAC installation and technical services
• Premeasures jobs to identify proper materials required for scope of work.
• Performs the installation of household appliances as needed.
• Completes all required paperwork prior to the end of the shift.
• Receives, verifies, and loads all equipment and materials needed for each job and maintains stock levels on truck.
• Maintains the company’s vehicle and notifies management when maintenance is required.
• Effectively communicates with the Service Manager to address departmental challenges.
• Independently addresses customer complaints and properly escalates items requiring input and direction from the Service Manager.
• Ensures that all work is completed according to manufacturer specification.
• Effectively handles all code violations and ensures all corrections are made in accordance with the required timeframe.
• Ensures office dispatcher / supervisor is aware of job status and any delays that may occur.
• Performs after hours calls in accordance with company policy
• The ability to perform sales as directed by manager.
• Always performs work in a professional manner. Ensures customers are always treated with respect. Reports any issues or problems to manager immediately.

Requirements

Benefits

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The typical hours for this position are Monday through Friday 8am to 5pm