What are the responsibilities and job description for the Key Holder/Sales Associate (Style Encore Terre Haute) position at Style Encore Terre Haute?
Style Encore is a resale store focusing on women and men (age mid 20-50) who are style and value conscious and interested in sustainability.
Responsibilities:
- Assist the store manager in overseeing the daily operations of the retail store
- Manage and supervise a team of retail associates, providing guidance and support
- Ensure excellent customer service by greeting and assisting customers, resolving complaints, and addressing any issues that arise
- Maintain store appearance and cleanliness standards
- Monitor inventory levels and coordinate with the store manager to ensure proper stock levels are maintained
-Market with social media, social selling, working with online store, and creating videos, reels, lives, etc to draw recognition and customers to buy and sell with us.
- Handle cash transactions and perform opening/closing procedures as needed (Shift Leader)
- Implement and enforce company policies and procedures
Requirements:
- Previous experience in a retail environment, preferably in a supervisory or assistant manager role
- Strong team management skills, with the ability to motivate and lead a team effectively
- Excellent customer service skills, with the ability to handle difficult situations with professionalism and empathy
- Knowledge of shift management, including scheduling and employee supervision
- Strong communication skills, both verbal and written, with good phone etiquette
- Basic budgeting skills, with the ability to manage expenses and track sales performance
- Multilingual abilities are a plus, as it can help in serving a diverse customer base
- Familiarity with wireless sales is preferred but not required
- Strong math skills for handling cash transactions and performing basic calculations
Style Encore offers a fun, fast paced environment, with opportunities to grow with store and company, flexible scheduling, first dibs on merchandise and staff discount!
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Expected hours: 15 – 38 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $10 - $13