Demo

CASE MANAGER

Su Casa ~ Ending Domestic Violence
Lakewood, CA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025
Position Summary

Case Manager (CM) will provide integral services to the shelter program clients. These services include but are not limited to; client case management, individual counseling, housing assistance, advocacy, resource navigation, and court accompaniment. In addition, CM will collaboratively work with other case managers and counselor advocates to expand services.

JOIN THE TEAM

We value our employees and provide opportunities, promotions and position advancements that allow you to grow your career and pay. We encourage you to join our growth oriented nonprofit and award winning team! We believe our culture is unique and are seeking candidates that want career growth.

BENEFIT PACKAGE

Su Casa provides an industry leading benefit package including medical, dental, vision, 24/7 telemedicine, commuter benefits, flexible spending account, life insurance, paid sick time, paid PTO, 15 company holidays, and a 403(b) retirement plan with 100% employer match (up to 6% of pay). Differential pay $3.00-6.00 per hour worked for some weekend evening and night hours.

WHY SU CASA

SU CASA is committed to ending the cycle of domestic violence through compassionate services that include emergency shelter, transitional shelter, support, education and counseling for families experiencing the effects of domestic violence. Our goal is to prepare clients and children to live sustainable and violence free lives.

Primary Duties And Responsibilities

Shelter Supportive Services:

  • Case manager will provide culturally inclusive, survivor-driven, trauma informed care services.
  • Complete intake and departure forms for all program client participants.
  • Provide individual counseling and case management, with flexibility to meet client participants through telehealth and/or in person.
  • Create safety plans and exercise a strong knowledge of domestic violence in order to educate participants.
  • Work with participants to create housing plans and complete the necessary documentation.
  • Develop resources and referrals that are client specific
  • Report any child abuse, elder abuse, or dependent adult abuse in accordance with state mandated reporting laws.
  • Ensure adherence to HIPPA requirements, privacy laws, and contract compliance specific to domestic violence victims.

Secondary Roles And Responsibilities

  • Participates in agency meetings, department meetings, individual and group consultations, and training sessions
  • Performs additional duties and special projects as assigned

Hotline Crisis Line

  • Provide over-the-phone crisis intervention and counseling, safety planning, intakes for emergency shelter, and appropriate referrals to community resources.
  • Safety planning and brainstorming available options.

METRICS

Case Managers typically maintain a client case load of two or more clients and their families at all times and ensure that all contractual funder agreement requirements are met (length of stay, groups, etc.).

Qualifications

  • College degree or equivalent experience.
  • One-year experience as case manager and/or working in human services
  • 40-hour Domestic Violence Counseling Certificate issued by the State of California or ability to obtain certificate within 60 days of employment.
  • Clear state and FBI criminal background check.
  • Able to lift up to 25 lbs. and sort items, and climb stairs

Preffered Qualifications

  • Experience as case manager and/or working in human services
  • Bilingual English/Spanish
  • Excellent verbal communication and problem solving skills

Equal Employment Opportunity

Su Casa ~ Ending Domestic Violence is an equal opportunity employer. It is the policy of Su Casa to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status. Su Casa will conform to the spirit as well as the letter of all applicable laws and regulations.

Americans With Disabilities Act Compliance Information

To comply with the Americans with Disabilities Act and other applicable laws ensuring equal opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless an undue hardship, direct threat to health and safety or other job related consideration exists.

This job description is not intended to be all-inclusive. Su Casa ~ Ending Domestic Violence reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Salary : $3 - $6

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