Shift Leader - Nights and Weekends

Welcome to Sub Zero! What can we make special for you? Or in this case what can we make special together? We’re a new small business looking to do big things… and we need to expand our management to do that. Sub Zero in Ashland is looking for shift leads and supervisor staff.

Sub Zero Nitrogen Ice Cream is an innovative ice cream shop. We use liquid nitrogen to instantly freeze custom frozen treats as designed by our customers. We pride ourselves on being as committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic team members and we make it a priority to ensure their success. We are growing quickly and there are full-time and management positions available for those who perform exceptionally.

In this role you will manage the store on your shift including oversight of food preparation, kitchen prep and stocking, sanitation, general store operations, and customer service. Working closely with store ownership, you will be an integral part of the team to make hiring and staffing decisions, defining and upkeeping operational standards, and creating promotions.

You are applying for work with a franchisee of Sub Zero Nitrogen Ice Cream, not Sub Zero Franchising, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchise locations.

The Sub Zero trademarks, logos and designs are trademarks ofSub Zero Franchising, Inc. Used under license.

Responsibilities:

• Supervise and lead a team of employees during assigned shifts
• Ensure smooth operations and excellent customer service
• Oversee food preparation and presentation
• Monitor inventory levels and order supplies as needed
• Train new employees and provide ongoing coaching and development
• Handle customer inquiries, complaints, and resolve issues promptly
• Maintain a clean and organized work environment
• Adhere to all health and safety regulations and store protocols

Qualifications:

• Must be 18 years or older
• Consistent ability to work evening shifts and rotating weekends.
• Food Safety Certification or willingness to take
• Previous experience in the food industry, catering, or hospitality management preferred
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Proficient in managing and training employees
• Ability to handle cash transactions accurately
• Exceptional customer service skills
• Ability to be on your feet for long periods of time

Bonus if you have:

• An active food handler's permit
• Social media and marketing skills
• Event planning experience
• Knowledge of current food and beverage trends

We offer experience-based compensation - plus tips, opportunities for career advancement, a flexible schedule, a fun work environment with a collaborative team with a community-oriented mission and discounts on ice cream. If you are a motivated individual with a passion for ice cream, we would love to hear from you!

To apply, please submit your resume highlighting your relevant experience in the food industry or visit: http://bit.ly/SZAshlandJobs

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• Evening shift
• Night shift

Application Question(s):

• Are you at least 18 years or older?
• Are you available to work weekends?

License/Certification:

• Food Safety Certification (Preferred)

Shift availability:

• Night Shift (Required)

Ability to Relocate:

• Ashland, MA 01721: Relocate before starting work (Required)

Work Location: In person

Salary : $15