What are the responsibilities and job description for the Customer Service Representative position at Subaru of Wakefield?
Job description
Subaru of Wakefield, proud member of Albrecht Auto Group
is Seeking a Full-Time Automotive Customer Service Representative!
Come join our newest dealership to join Albrecht Auto Group, our "New Kid on The Block" - Subaru of Wakefield.
Automotive Customer Service Representative Preferred Skills and Experience:
- Customer Service/BDC experience is not necessary.
- Collections and/or Call Center Experience encouraged to apply
- High school diploma or GED equivalent
- Excellent customer relationship skills
- Self-starter, motivated, and success-driven
- Confident, positive, and high energy presence
- Strong communication skills
- Team-oriented with a desire to achieve both individual and collective goals
- Must be able to pass background and drug screenings
Experienced Automotive Customer Service Representative Responsibilities:
- Manage incoming internet and phone inquiries and proactively pursue additional customer leads
- Ability to use scripts and call process tools
- Set solid appointments
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
- Provide superior customer service and achieve the highest degree of customer satisfaction
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
- Meet specified monthly targets and goals
- Contribute to the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
Automotive Customer Service Representative Benefits:
- Medical and dental benefits
- Vacation and Holiday Pay
- 401K
- Annual Income range from $40,000-$65,000 PLUS
- Flexible schedule
Job Type: Full-time
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Experience:
- Call center: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Relocate:
- Wakefield, MA 01880: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $65,000
