Demo

BDC Representative - Service

Subaru Santa Monica
Santa Monica, CA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Ready to join a winning team? Your next opportunity awaits at Sullivan Automotive Group - LAcarGUY. Subaru Santa Monicais hiring a BDC Representative to join our Service Business Development Center Team.

Responsibilities

The BDC Representative acts as the communication link between the customer and Automotive Dealership. The BDC Representative is responsible for scheduling and setting service appointments via inbound / outbound calls.

  • Answering inbound phone calls, and tend to customer needs.
  • Follow script and guidelines on each and every phone call.
  • Ensure phones are not left unattended during scheduled shift.
  • Reaching out to customers whose vehicles are due for service.
  • Maintain outstanding phone etiquette.
  • Provide a best-in-class customer experience.

Qualifications

  • At least 1 year of previous experience in a high-volume Call Center is required.
  • Prior Automotive Dealership / BDC experience is highly preferred.
  • Candidates must have the ability to work a flexible schedule, which may include Saturdays.
  • Outstanding interpersonal and communication skills.
  • Polished, professional, and customer-focused.
  • Strong time management skills.
  • Ability to present information in a clear and professional manner.
  • Schedule

  • This position requires candidates to be available to work from 9 AM - 6 PM, Monday - Saturday, with Sundays and one additional weekday off.
  • Compensation

  • This position pays $18.00 / hour, plus bonus opportunities based off performance, such as Individual Appointment Shown.
  • Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

    Benefits

  • Medical, Dental and Vision Plans
  • Short and Long-Term Disability
  • Paid Holidays & Paid Time Off
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Assistance Plan
  • Paid Training
  • Hiring Requirements

  • 18 years or older required
  • All potential employees must pass pre-employment testing including a background check and drug screen
  • Privacy Policy

    Salary : $18

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a BDC Representative - Service?

    Sign up to receive alerts about other jobs on the BDC Representative - Service career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $39,519 - $52,857
    Income Estimation: 
    $47,735 - $64,375
    Income Estimation: 
    $47,735 - $64,375
    Income Estimation: 
    $53,293 - $81,375
    Income Estimation: 
    $33,998 - $44,673
    Income Estimation: 
    $39,519 - $52,857
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Subaru Santa Monica

    Subaru Santa Monica
    Hired Organization Address Santa Monica, CA Full Time
    We are seeking a highly motivated and customer-oriented individual to join the team as an Automotive Sales Consultant at...
    Subaru Santa Monica
    Hired Organization Address Santa Monica, CA Full Time
    Ready to join a winning team? Your next opportunity awaits at Subaru Santa Monica. We are hiring a Service Advisor to jo...

    Not the job you're looking for? Here are some other BDC Representative - Service jobs in the Santa Monica, CA area that may be a better fit.

    Honda BDC Service Representative

    West Covina Auto Retail Inc, West Covina, CA

    BDC Service Representative

    RUSNAK, Arcadia, CA

    AI Assistant is available now!

    Feel free to start your new journey!