What are the responsibilities and job description for the Field Operations Analyst position at Subaru?
Job Description
LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.
SUMMARY
Provides sales reporting and analysis for the Field Operations division. Acts as a reporting and communication liaison between the corporate office and the field organization.
Provides reporting, analysis, and general support for the Sales Group, including the Field Operations, Training, and Subaru Added Security (SAS) divisions. Works closely with Sr. VP of Sales to provide data and communications for Sales projects and operations.
MAJOR RESPONSIBILITIES
- Creates and modifies reports using the following systems / sites : Subaru's reporting system, Oracle Business Intelligence, and other sources of information including retailer financial statements, vehicle registration data from Experian Velocity, J.D. Power, Power Information Network (PIN) Data, and Urban Science.
- Independently analyzes and compiles sales data into reports for use by Subaru of America (SOA) Officers and Directors, corporate staff, and the field organization to achieve business plans.
- Develops a monthly vehicle sales tempo and equitably distributes sales targets to drive results.
- Communicates, tracks, and troubleshoots issues with retailer performance metrics as they relate to key incentive programs such as the Retailer Monthly Bonus program, Summit, Cash Bash, Pleiades, etc.
- Identifies opportunities to minimize redundant processes, implement automation, and improve reporting that will impact the productivity of the field organization.
- Supports ad hoc company sales data requests and reporting needs related to Public Relations, Added Security, STARLINK, and Training programs.
- Produces a litany of accurate reports including Daily Sales, Sales Projection Reports, Estimates, Competitive Snapshot, and Weekend Traffic.
- Develops and tracks retailer and field bonus and contests programs including proposing KPIs and targets to meet budget guidelines while achieving business plans.
- Serves as primary liaison with field staff to address issues with respect to business processes or incentives with the appropriate SOA department.
- Works cross-functionally with IT, Accounting, Market Development, Subaru Motors Finance, and Distribution on a variety of programs and meetings.
- Oversees event planning and execution, alongside Manager, for annual companywide conferences (such as National Training Conference and National Business Conference) as well as more targeted meetings (such as Regional organizational meetings), including serving as on-the-ground support and fulfilling day-to-day planning and administration of the events and activities.
- Tracks and communicates sales results, future sales goals, and current market conditions for the Sr. VP of Sales.
- Responds to ad hoc requests from Sr. VP of Sales related to projects and operations in Field Operations, Added Security, STARLINK, Training programs, and other Sales functions.
ADDITIONAL RESPONSIBILITIES
REQUIRED SKILLS AND PERSONAL QUALIFICATIONS
EDUCATION / EXPERIENCE REQUIREMENTS : BA / BS degree with 4-6 years experience.
WORK ENVIRONMENT
COMPENSATION : The recruiting base salary range for this full-time position is $65,000 - 75,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade : P2) In addition to competitive salary, Subaru offers an amazing benefits package that includes :
Salary : $65,000 - $75,000