Demo

Field Operations Analyst

Subaru
Camden, NJ Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/27/2025

Job Description

LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.

SUMMARY

Provides sales reporting and analysis for the Field Operations division. Acts as a reporting and communication liaison between the corporate office and the field organization.

Provides reporting, analysis, and general support for the Sales Group, including the Field Operations, Training, and Subaru Added Security (SAS) divisions. Works closely with Sr. VP of Sales to provide data and communications for Sales projects and operations.

MAJOR RESPONSIBILITIES

  • Creates and modifies reports using the following systems / sites : Subaru's reporting system, Oracle Business Intelligence, and other sources of information including retailer financial statements, vehicle registration data from Experian Velocity, J.D. Power, Power Information Network (PIN) Data, and Urban Science.
  • Independently analyzes and compiles sales data into reports for use by Subaru of America (SOA) Officers and Directors, corporate staff, and the field organization to achieve business plans.
  • Develops a monthly vehicle sales tempo and equitably distributes sales targets to drive results.
  • Communicates, tracks, and troubleshoots issues with retailer performance metrics as they relate to key incentive programs such as the Retailer Monthly Bonus program, Summit, Cash Bash, Pleiades, etc.
  • Identifies opportunities to minimize redundant processes, implement automation, and improve reporting that will impact the productivity of the field organization.
  • Supports ad hoc company sales data requests and reporting needs related to Public Relations, Added Security, STARLINK, and Training programs.
  • Produces a litany of accurate reports including Daily Sales, Sales Projection Reports, Estimates, Competitive Snapshot, and Weekend Traffic.
  • Develops and tracks retailer and field bonus and contests programs including proposing KPIs and targets to meet budget guidelines while achieving business plans.
  • Serves as primary liaison with field staff to address issues with respect to business processes or incentives with the appropriate SOA department.
  • Works cross-functionally with IT, Accounting, Market Development, Subaru Motors Finance, and Distribution on a variety of programs and meetings.
  • Oversees event planning and execution, alongside Manager, for annual companywide conferences (such as National Training Conference and National Business Conference) as well as more targeted meetings (such as Regional organizational meetings), including serving as on-the-ground support and fulfilling day-to-day planning and administration of the events and activities.
  • Tracks and communicates sales results, future sales goals, and current market conditions for the Sr. VP of Sales.
  • Responds to ad hoc requests from Sr. VP of Sales related to projects and operations in Field Operations, Added Security, STARLINK, Training programs, and other Sales functions.

ADDITIONAL RESPONSIBILITIES

  • Performs administrative tasks, such as Accounts Payable processing and resolving IT-related issues, on occasion.
  • Manages pool cars by utilizing Fleetio.
  • Mentors interns during their one-year term.
  • REQUIRED SKILLS AND PERSONAL QUALIFICATIONS

  • Bachelor's Degree from an accredited college or university.
  • At least four (4) years of experience required; Subaru experience, including internships, is highly preferred.
  • Strong knowledge in the use of Oracle Business Intelligence (OBI) and familiarity with data retrieval from Experian Velocity, J.D. Power, Power Information Network (PIN) Data, and Urban Science as well as interpretation of vehicle registration and retailer financial statements.
  • Proficient in Qlik or Tableau or ability and desire to learn it.
  • Superior analytical skills.
  • High levels of motivation.
  • Exceptional Microsoft Excel and PowerPoint skills, including ability to create PowerPoint presentations for SOA executives.
  • Detail-oriented.
  • Ability to manage multiple priorities and projects at once.
  • Knowledge of and interest to learn more about Subaru and U.S. automobile industry.
  • Excellent written and verbal communication skills.
  • Interest in working closely with the field organization and retailers.
  • Ability to work beyond the normal business day on a monthly basis.
  • EDUCATION / EXPERIENCE REQUIREMENTS : BA / BS degree with 4-6 years experience.

    WORK ENVIRONMENT

  • Hybrid Role : Remote work 2 days per week (After 90 Days Onboarding)
  • Required Travel : 10%
  • COMPENSATION : The recruiting base salary range for this full-time position is $65,000 - 75,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade : P2) In addition to competitive salary, Subaru offers an amazing benefits package that includes :

  • Medical, Dental, Vision Plans
  • Pension, Profit Sharing, and 401K Match Offerings
  • 15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days.
  • Tuition Reimbursement Program
  • Vehicle Discount Programs
  • Visit our Careers landing page for additional information about our compensation and benefit programs.
  • Salary : $65,000 - $75,000

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