What are the responsibilities and job description for the Quality Assurance Auditor (SYO) position at Subaru?

Job Description

LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.

SUMMARY

The Quality Assurance Auditor plays a critical role in maintaining and improving vehicle quality across key areas, including build quality, pre-delivery inspection (PDI), and accessory installation at port facilities. This position involves inspecting vehicles, identifying deficiencies, ensuring compliance with Subaru standards, and contributing to quality enhancement initiatives. Ideal candidates have a blend of technical expertise, attention to detail, and the ability to train and collaborate effectively.

Must be able to accommodate a rotating work schedule as highlighted below.

MAJOR RESPONSIBILITIES

Inspects vehicles and generates reports on deficiencies.
Applies thorough knowledge of the function of each vehicle model to understand its characteristics.
Judges accessory installation compliance against Subaru of America's (SOA's) standards.
Performs teardown audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie off points.
Trains others on all facets of the port PDI process as needed.
Performs minor to mid-range vehicle diagnosis and repairs.

ADDITIONAL RESPONSIBILITIES

Performs a variety of campaign activities alone, or as part of a group.

Inspects and oversees port discrepant parts program.

Participates in new accessory installation trials.

Participates in new-model-launch-related programs.

Generates communications in the absence of the Port Quality Assurance Manager.

REQUIRED SKILLS AND PERSONAL QUALIFICATIONS

High School Diploma and at least two (2) years of relevant experience in automotive industry related to technical / quality evaluations.

Associates degree from an accredited college or university or ASE certification (ASE G1 or similar certifications) preferred.

Ability to train small groups in specific tasks.

Ability to complete projects without supervision.

Mid-range mechanical ability; some specific Subaru knowledge preferred.

Ability to judge quality exceptions impartially and consistently.

Ability to interact with a variety of individuals, groups, and companies.

Ability to attend off-site technical training classes.

Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research.

Ability to work shift hours and limited overtime (to include weekends) as required.

EDUCATION / EXPERIENCE REQUIREMENTS : 2 to 4 years experience and Associates Degree preferred. Automotive Service Excellence (ASE) Certification required in absence of an Associate's Degree.

WORK ENVIRONMENT

Schedule : Ability to work a rotating schedule inclusive of 3rd shift. Facility operates 3 Shifts, 24 hours Monday through Friday : 7 : 30AM-4 : 00PM, 3 : 30PM-12AM, 11 : 30PM-8 : 00AM.

Physical Demands : Lifting up to 50 lbs. Walking, bending, and long periods on feet. (Physical Required)

Internal Work Environment : All weather conditions, all times of the year, inside and outside of buildings

Required Travel : 5% (Off site technical Training)

COMPENSATION : The recruiting base salary range for this full-time position is $55,800 - 70,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade : P1) In addition to competitive salary, Subaru offers an amazing benefits package that includes :

Medical, Dental, Vision Plans

Pension, Profit Sharing, and 401K Match Offerings

15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days.

Tuition Reimbursement Program

Vehicle Discount Programs

Visit our Careers landing page for additional information about our compensation and benefit programs.

Salary : $55,800 - $70,000

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Quality Assurance Auditor (SYO)

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