Sales Ops Manager

On a mission to provide premium video based education. Backed by Owl Ventures, Kleiner Perkins, Latitude Ventures, and the CEOs of WHOOP, Cameo, Aurora Solar amongst other believers.

Our cinematic, short-form videos are tailor-made for today’s young learners, who grew up accustomed to the best of consumer media and technology. We also obsess over our product, which includes a robust learning management system, an administrative/teacher dashboard, an interactive community of thousands of learners… and much, much more.

Our tight-knit team is committed to moving with speed, taking calculated risk, having an ownership mentality, and serving students above all else. We value positivity, authenticity, and empathy.

Vision: Revolutionize education - build the best product that will allow for learners to gain the most valuable, fulfilling skills while empowering educators to be as efficient and fulfilled as possible.

Mission: To maximize the potential of all learners and educators regardless of zip code.

We are seeking a detail-oriented Sales Operations Specialist to optimize our sales processes and support our revenue team to streamline processes and reduce manual works. 

Salesforce Administration & Optimization

• Implement and manage end-to-end project management for sales deals, tracking progress and timely deal closing
• Manage the setup, configuration, and ongoing maintenance of Salesforce to support sales operations and business needs.
• Ensure data integrity by implementing best practices for data governance, cleansing, and validation within Salesforce
• Collaborate with sales, marketing, and customer success teams to streamline workflows and enhance Salesforce usability

Sales Reporting & Analytics

• Develop and maintain Salesforce dashboards, reports, and data visualizations to provide actionable insights for the sales team and leadership.
• Support sales forecasting, pipeline management, and performance tracking by optimizing Salesforce processes and automations.
• Provide ad-hoc analysis and reporting to provide real-time visibility into sales performance and support strategic decision-making

Sales Enablement & Process Optimization

• Develop and maintain sales playbooks, training materials, and process documentation
• Assist in training sales teams on Salesforce best practices, new features, and system updates
• Identify opportunities for process improvements and automation to enhance sales productivity and efficiency.
• Support onboarding of new sales team members by ensuring they have access to the right tools, data, and training resources.
• Manage and optimize sales enablement tools and technologies to drive team effectiveness
• Design and develop automated solutions to streamline sales processes
• Work closely with IT and third-party vendors to implement GTM tooling integrations

• Salesforce Expertise – Proven experience in Salesforce setup, configuration, maintenance, and reporting (Salesforce Administrator certification is a plus).
• Data Management & Analytics – Strong analytical skills with experience in building dashboards, reports, and data models within Salesforce and BI tools (e.g., Tableau, Power BI).
• Sales Enablement Tools – Familiarity with sales enablement platforms (e.g.,Outreach, Gong) and CRM integrations.
• Process Improvement & Automation – Experience optimizing sales processes through automation (e.g., workflows, triggers, validation rules, and third-party integrations).
• Sales & Business Acumen – Understanding of sales processes, pipeline management, and sales performance metrics to support revenue growth.
• Technical Proficiency – Knowledge of Excel (advanced formulas, pivot tables), SQL, or other data visualization tools is a plus.

• Detail-Oriented – Ability to ensure data integrity and maintain accurate records in Salesforce.
• Problem-Solving Mindset – Strong critical thinking skills to troubleshoot system issues and recommend solutions.
• Communication & Collaboration – Ability to work cross-functionally with sales, marketing, IT, and leadership to align on business goals.
• Training & Enablement Skills – Experience in creating training materials, delivering workshops, and improving adoption of sales tools.
• Self-Starter & Adaptability – Comfortable working in a fast-paced environment, managing multiple priorities, and driving improvements proactively.

• Bachelor’s degree in Business, Marketing, Data Analytics, or a related field (or equivalent work experience).
• 2-5 years of experience in sales operations, revenue operations, or a related role with hands-on Salesforce administration
• Salesforce Administrator Certification a plus
• Experience in SaaS, technology, or high-growth industries is a plus