What are the responsibilities and job description for the Front Office Specialist position at Suburban Behavioral Health Services?
Company Description
Welcome to Suburban Behavioral Health, a leading outpatient mental health practice located in Oakbrook Terrace, IL. Our team of experienced therapists and mental health professionals provide compassionate, evidence-based care to help our patients achieve their goals and improve their overall quality of life. We offer a range of services, including individual, couples, and family therapy, as well as medication management and innovative treatments like Spravato and TMS. Our team is committed to staying up-to-date with the latest research and techniques in mental health care to provide cutting-edge treatments to our patients.
Role Description
This is a full-time on-site role for a Front Office Specialist at Suburban Behavioral Health in Oakbrook Terrace, IL. The Front Office Specialist will be responsible for phone etiquette, appointment scheduling, customer service, receptionist duties, and effective communication with patients and staff on a day-to-day basis.
Qualifications
- Phone Etiquette and Communication skills
- Appointment Scheduling and Receptionist Duties
- Customer Service experience
- Strong interpersonal skills and ability to work in a team
- Attention to detail and organizational skills
- Experience in a healthcare or mental health setting is a plus
- High school diploma or equivalent