What are the responsibilities and job description for the Housekeeper (Weekend Premium)- Holiday Inn Express Grandville position at Suburban Inns?
Job Description
Job Description
The Holiday Inn Express is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!
Full-time
Shift : 1st- Weekend availability required
PART-TIME and FULL-TIME
Starting Wage : $16 / hour - based on experience PLUS $2 / hour increase for weekend hours worked (weekend hours are : Friday 3 : 00pm until Sunday 11 : 59pm)
As a Housekeeper you would be responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied.
Benefits Include :
Hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity / paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Essential Functions :
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Communicate regularly with the Executive or Assistant Executive Housekeeper
When rooms are cleaned
To ensure all early outs, late check outs, etc. are taken care of accordingly
Report any special room issues (i.e., damage, smoke, pets, etc.)
Report all missing or broken items and lost and found items
Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper
Assist in keeping all storage rooms organized
Stock housekeeping carts with supplies and amenities needed throughout the shift
Clean rooms according to Suburban Inns and brand standards
Scrub floor, shower, bathtub, sink, and toilet in bathroom
Remove all used guest amenities, linens, and garbage
Make beds while checking for damaged or stained linen at the same time
Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)
Vacuum entire bedroom and hallway outside the door to the room
Complete extra tasks assigned (hallways, storage, extra items)
Return roll-aways and cribs with fresh linen to the appropriate storage rooms
Transport all dirty laundry to the laundry room. Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate
Ensure that all standards set by Suburban Inns and brand are being followed at all times, while also maintaining a minimum of 45 minutes per room.
Follow all Suburban Inns Processes
Exhibit regular and recurrent attendance records
Other duties as requested by management
Position Requirements :
Minimum Knowledge : Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience : None
License, Training, and / or Certification Required : Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)
Work Schedule : Work regularly requires or varies between day, evening, night, holiday, and / or weekend assignments. Schedule varies according to business demands and needs
Uniform and Appearance Guidelines :
Uniform : Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member
Appearance : Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor
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