What are the responsibilities and job description for the Front Desk Reception- MedSpa position at Suburban Laser and Skin?
Front Desk Administrator - MedSpa
About Us
At our premier MedSpa, we are dedicated to providing the absolute best services to every patient who walks through our doors. Our mission is to create memorable experiences that leave our clients feeling refreshed, rejuvenated, and valued.
Position Overview
We are seeking a professional and personable Front Desk Administrator to be the welcoming face of our MedSpa. This role is crucial in creating first impressions and ensuring our clients receive exceptional service from the moment they contact us.
Responsibilities
- Warmly greet and check in patients upon arrival
- Manage appointment scheduling and confirmations
- Handle phone calls and respond to email inquiries promptly
- Process payments and manage retail transactions
- Maintain a clean and inviting reception area
- Assist with patient intake forms and records
- Coordinate with practitioners regarding schedule changes
- Support overall spa operations and client experience
Requirements
- Excellent customer service skills with a warm, professional demeanor
- Previous scheduling experience, preferably in a spa, medical, or service environment
- Basic computer proficiency including scheduling software
- Strong attention to detail and organizational skills
- Professional appearance and excellent communication abilities
- Ability to multitask in a fast-paced environment
- Reliability and punctuality
Details
- Part-time position: 15-30 hours per week
- Hourly rate: $18 per hour
- In-person role at our MedSpa location
We look forward to welcoming a new team member who shares our vision of excellence and exceptional patient care!
Salary : $17 - $19