What are the responsibilities and job description for the Operations Team Lead position at Subway?
Job Summary:
We are seeking a highly motivated and experienced Restaurant Operations Director to join our team. The ideal candidate will have a proven track record of successful restaurant management, including sales growth and customer satisfaction.
Responsibilities:
- Develop and implement effective restaurant strategies, including menu planning and inventory management.
- Lead a team of employees, providing guidance and support to ensure excellent customer service.
- Monitor and analyze operational metrics, including sales, customer satisfaction, and employee turnover.
- Implement company policies and procedures, ensuring compliance with regulatory requirements.
- Collaborate with management to achieve business objectives, including sales growth and customer satisfaction.
- Maintain accurate records and reports, including financial statements and operational metrics.
Requirements:
- Bachelor's degree in Hospitality, Business, or related field preferred.
- Minimum 2-3 years of experience in a leadership role within the restaurant industry.
- Proven track record of successful restaurant management, including sales growth and customer satisfaction.
- Excellent communication and interpersonal skills, with ability to lead and motivate a team.
- Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
- Familiarity with Point of Sale systems and other restaurant software.
