What are the responsibilities and job description for the Restaurant Operations Leader position at Subway?
Overview
We are seeking a dedicated Shift Leader to join our dynamic team in the hospitality industry. The ideal candidate will have a strong background in restaurant management and food service, with a passion for delivering exceptional dining experiences. This role involves supporting the General Manager in overseeing daily operations, ensuring high standards of food production and service, and fostering a positive work environment for staff.
Responsibilities
- Assist in managing all aspects of restaurant operations, including food production, fine dining service, and catering events.
- Supervise and train staff to ensure adherence to quality standards and excellent customer service.
- Collaborate with the General Manager to develop and implement operational strategies that enhance efficiency and profitability.
- Monitor inventory levels and assist with ordering supplies as needed to maintain optimal stock levels.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both staff and guests.
- Address customer inquiries and concerns promptly, ensuring a positive dining experience for all patrons.
- Help manage budgets, track expenses, and contribute to financial reporting as required.
- Participate in marketing initiatives to promote the restaurant's offerings and attract new customers.
Qualifications
- Proven experience in restaurant management or hospitality management, preferably in a fine dining or food production setting.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Excellent communication skills, both verbal and written, with a focus on customer service excellence.
- Knowledge of catering operations is a plus, along with an understanding of food service best practices.
- Ability to work flexible hours, including evenings and weekends as needed.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
Join us in creating memorable dining experiences while advancing your career in the hospitality industry!
Job Type: Full-time
Pay: $10.00 - $13.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $10 - $14
