What are the responsibilities and job description for the Restaurant Operations Manager position at Subway?
Company Overview:
Empire Hospitality Group, a leading Quick Service Restaurant (QSR) chain, is seeking experienced Store Managers to lead single locations. The ideal candidate will drive sales growth, cultivate a thriving team culture, and ensure operational excellence.
Key Responsibilities:
- Plan and oversee daily operations, ensuring seamless functioning of the store.
- Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
- Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
- Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
- Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
- Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
- Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
Required Skills and Qualifications:
- Hospitality Management or related field preferred.
- ServSafe or ANSI Certified Food Manager Certification.
- Minimum of 2 years of management experience within the QSR or hospitality industry.
- Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
- Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
- Excellent communication, interpersonal, and problem-solving skills.
Benefits:
- Competitive salary commensurate with experience.
- Performance-based bonuses.
- Opportunities for career advancement and professional development.
