What are the responsibilities and job description for the Barista position at SUCCCESS Space Cafe?
Summary of Position:
Welcome to SUCCESS®—where growth, creativity, and engagement thrive! At SUCCESS® Café, located in the gateway of SUCCESS® Space, we don't just serve well crafted beverages and sandwiches; we serve inspiration. As a Barista, you'll be at the forefront of our mission, delighting both our everyday customers and the esteemed Patrons of SUCCESS® Space with your passion for crafting exceptional food and beverages, while delivering unparalleled customer service. Join us in delivering SUCCESS®!
Key Responsibilities and Qualities:
- Provide exceptional customer service with a customer-first attitude, anticipating and meeting customer needs.
- Maintain professionalism and treat everyone with dignity and respect.
- Operate the Point of Sale System (POS) accurately and efficiently, handling cash and credit cards securely.
- Craft beverages to meet quality standards using the Espresso machine.
- Prepare food according to recipes and procedures, ensuring quality and safety.
- Serve alcoholic beverages responsibly, adhering to state and local laws.
- Act with honesty and integrity, reflecting core values of SUCCESS Cafe.
- Maintain composure during busy periods to ensure operational standards and set a positive example for coworkers.
- Anticipate customer needs and communicate effectively with management to create a welcoming environment.
- Assist in training new employees and contribute to a positive work environment by recognizing and communicating changes in coworker behavior or performance.
Detailed Responsibilities:
- Safely and accurately operate coffee and tea-brewing machines, adhere to recipes and meet brewed beverage quality standards.
- Properly prepares heat and serve food in the oven or displays ready to eat products in the display case according to recipes and procedures.
- Follow operational policies and procedures for cash handling, cyber security, and security measures.
- Maintain cleanliness and organization of Back of House (BOH) and Front of House (FOH) workspaces and areas.
- Adhere to safety, security, and sanitation guidelines.
- Recognize and reinforce individual and team accomplishments.
- Maintain consistent and punctual attendance.
- Uphold personal hygiene, grooming, and uniform standards.
- Communicate customer complaints to management and report work-related injuries.
- Read and acknowledge the Franchisee Employee Handbook, following all rules, policies, and procedures contained within it.
Skills:
- Excellent interpersonal skills for effective communication with customers and colleagues.
- Rapid learning ability to adapt to new tasks and procedures efficiently.
- Strong team player with the capability to collaborate effectively.
- Proficient in establishing eye contact and providing a friendly demeanor while engaging with customers.
- Skilled in reading and interpreting work and cleaning schedules.
- Ability to comprehend and follow recipes accurately.
- Proficiency in understanding and executing both oral and written instructions effectively.
Qualifications:
- Previous café experience not required; we welcome candidates from diverse backgrounds.
- Capable of performing physical tasks frequently, such as:reaching, bending, stooping, and lifting up to 50 pounds.
- Comfortable working in a standing position for extended periods, up to 8 hours.
- Eligible to serve alcohol legally and obtain a server permit if mandated by local laws.
- Certification in a food handler safety program preferred; willingness to obtain certification from an approved program recognized by local regulatory authorities.
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
License/Certification:
- Food Handler Certification (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- San Antonio, TX 78258 (Required)
Ability to Relocate:
- San Antonio, TX 78258: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11