Front Office Receptionist

Success by Design Wellness Center is looking for a Front Office Medical Receptionist that is passionate about health and wellness and helping people .

We are seeking enthusiastic candidates with excellent oral/phone communication, and organization skills, with the ability to multi-task, and provide superior customer service skills. This position is responsible for greeting clients, answering phones, scheduling appointments, confirming appointments, ringing out clients, checking in orders, inventory, up-selling and cross-selling existing clients at the front desk, plus other misc. office duties.

What you will do in this role:

• Front Office functions including patient relations, check-in/check-out, scheduling, and answering phones.
• Marketing and Sales
• Handle any patient complaints appropriately
• Manage filing and retrieving medical records and patient information
• Oversee the timeliness and accuracy of patient charges
• Inventory
• Scheduling client appointments and following up with clients via phone and email.
• Manage professional and personal calendar for office.
• Manage all correspondence (calls/emails/texts) with high profile clientele.
• Educate clients about the treatments we offer, how they work, the expected results, and how much they cost, in a non-robotic manner.
• Consumer sales duties. Highly suited for an experienced “closer” when selling products available in office to clients.
• Perform errands and tasks for office, and on occasion for the owners.
• Handle day-to-day office operations.
• Ordering supplies and assisting other team members when available to ensure operations run smoothly.
• Having ongoing patient service / satisfaction relationship – Making sure they are happy, and that their questions or concerns are met are addressed in a prompt manner, including weekends and off hour times.

What Qualifications we Prefer

• Front Office Receptionist Experience in a Busy Med Spa
• Experience with setting and reaching quotas (Preferred).
• Sales and Marketing experience in the Aesthetic Business is preferred
• Social Medial experience is preferred
• EHR experience Required
• Mindbody software experience preferred

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Weekends as needed

Experience:

• Front Office Receptionist: 1 year (Preferred)

Work Location: In person

Salary : $17 - $20