Medical Office Manager

Ahoy, Matey!

Success On The Spectrum is a national Autism Treatment franchise with a dedication to quality. We offer ABA, ST, OT, and Social Skills Classes in our nautical centers, in-home, and in-school. Our play-based model emphasizes on NET, so we take clients on field trips once per month! We also encourage high parent involvement and allow parents to watch their child’s therapy live from our viewing room!

We are looking for an organized, multitasking, high-energy Medical Office Manager to join our team full-time. You will be responsible for keeping everything running smoothly in the center. You will create the appointment schedules for each day. You will sign clients in and out at the front desk. You will assist in performance management process every 6 months for staff members.

You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.

All managers get two weeks of initial training from our corporate office - for this, you may have to travel to Houston for 1 week. We do not require training payback agreements.

Working for SOS: https://www.youtube.com/watch?v=BrXKM3XtjTY&t=25s

Our Mission: https://youtu.be/85rG7zcp7yM

Take a tour: https://youtu.be/KW-an-x9JWw

Learn More Here: https://successonthespectrum.com/careers/

JOB DESCRIPTION:

• Work at the front desk Monday - Friday 7:45am-4:30pm

• Manage daily operations of the office, ensuring efficient workflow and patient satisfaction. Duties include answer phones, send/receive faxes, respond to emails, client check in/out, etc.

• Client Intake Procedures (give tours, review admissions forms, schedule assessments)

• Insurance Correspondence (benefit verification, pre-authorization requests)

• Monitor inventory of office supplies, placing orders as necessary

• Scheduling (Create client/staff daily schedules, track cancellations)

• Cleaning Duties (keep lobby and conference room clean and orderly)

• Plan Monthly Client Field Trips (accept permissions slips, arrange transportation)

• Staff Onboarding (prepare locker/uniforms, review employee handbook with them)

• Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events)

• Event planning for staff (make arrangements for Quarterly staff in-service trainings and team building activities). Supervise administrative staff and coordinate training to enhance team performance.

• Implement office policies and procedures to improve operational efficiency.

• Engage with families to address concerns and enhance their experience at SOS.

QUALIFICATIONS:

• RBT Certified is highly preferred

• BLS / CPR certification preferred

• Excellent oral and written communication skills

• Proven experience in healthcare management or medical office administration.

• Strong knowledge of Outpatient Behavior Health Services terminologies and office management practices.

• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.

• Strong communication skills for effective interaction with staff, patients, and families.

• Experience in a clinical setting is advantageous but not mandatory.

• Ability to maintain confidentiality and adhere to HIPAA regulations.

• No criminal background

BENEFITS

• Salary $50,000-$65,000/year Salary (depending on experience)

• Medical Allowance of $300

• 10 days paid time off

• 10 days paid holidays

• Company paid certification opportunities

• Opportunities for advancement: Performance Reviews every 6 months

If you are passionate about making a difference in the lives of children with Autism and possess the skills to lead our medical office effectively, we invite you to apply today and become part of our dedicated team at Success On The Spectrum.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $50,000 - $65,000