What are the responsibilities and job description for the Office Manager position at Success On The Spectrum?
We are looking for an organized, multitasking, high-energy Medical Office Manager to join our team full-time. You must have a passion for helping kids learn and have fun! Success on the Spectrum provides ABA therapy for children with Autism Spectrum Disorder. We are opening a new location in Draper, and you would be part of establishing the office, creating a supportive culture and helping it grow.
As the Office Manager, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.
Working for SOS: https://www.youtube.com/watch?v=BrXKM3XtjTY&t=25s
Our Mission: https://youtu.be/85rG7zcp7yM
Take a tour: https://youtu.be/KW-an-x9JWw
Apply Here: https://successonthespectrum.com/careers/
JOB DESCRIPTION:
- Work at the front desk Monday - Friday 7:45am-4:15pm.
- Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).
- Client Intake Procedures (give tours, review admissions forms, schedule assessments).
- Insurance Correspondence (benefit verification, preauth requests).
- Purchasing duties (Stock office supplies).
- Scheduling (Create client/staff daily schedules, track cancellations).
- Cleaning Duties (keep lobby and conference room clean and orderly).
- Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
- Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
- Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
- Event planning for staff (make arrangements for Quarterly staff in-service trainings and team building activities).
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QUALIFICATIONS:
- BLS / CPR certification.
- No criminal background.
- Excellent oral and written communication skills.
EXPECTATIONS:
- Provide high-quality customer service to our clients.
- Maintain client privacy in accordance with HIPAA laws.
- Maintain the clinic's reputation for an organized, team environment.
- Behave professionally with all staff members, clients, and caregivers.
REPORTING HIERARCHY:
- Report to the CEO
BENEFITS
- Salary: $20-$25/hr (depending on experience)
- 10 days paid time off
- 10 days paid holidays
Salary : $20 - $25
