Automotive Product Specialist

Job Title: Automotive Product Specialist

Job Summary:
We are seeking a customer-focused and highly motivated Automotive Product Specialist to join our team. In this role, you will guide customers through the vehicle purchasing process by understanding their needs, providing expert product knowledge, and ensuring a smooth and enjoyable buying experience. Unlike traditional sales roles, this position emphasizes relationship-building and a consultative approach rather than aggressive selling tactics.

Key Responsibilities:

• Engage with customers to understand their vehicle preferences, lifestyle needs, and budget.

• Provide in-depth knowledge of various vehicle models, features, and financing options.

• Educate customers on available warranties, service plans, and additional options to enhance their ownership experience.

• Build and maintain long-term customer relationships through follow-ups and exceptional service.

• Assist customers through the test-driving process, ensuring a tailored and informative experience.

• Work collaboratively with the finance and service departments to facilitate seamless transactions.

• Stay informed about industry trends, new vehicle releases, and promotional incentives.

• Maintain accurate records of customer interactions and sales activities in the CRM system.

Qualifications:

• Previous experience in auto sales, retail sales, or customer service preferred.

• Strong communication and interpersonal skills with the ability to build rapport quickly.

• A consultative sales approach with a focus on customer needs and satisfaction.

• Self-motivated with excellent problem-solving abilities.

• Ability to learn and adapt to new technologies and product offerings.

• High school diploma or equivalent (college degree preferred).

• Valid driver’s license and clean driving record.

What We Offer:

• Competitive base salary plus commission and performance incentives.

• Comprehensive training program to ensure your success.

• Employee discounts on vehicles and services.

• Opportunities for career growth and advancement within the company.

• Supportive and team-oriented work environment.

If you have a passion for automobiles and enjoy helping people make informed purchasing decisions, we invite you to apply and become a valued member of our team!