Fraud Manager

At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Join us to enjoy comprehensive benefits, including health plans, lifestyle spending accounts, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement.

Role Overview: The Fraud Manager proactively identify and mitigate fraud by executing essential tasks to detect fraudulent activities and prevent financial losses to the credit union, all while ensuring compliance with relevant laws and regulations.

Key Responsibilities:

• Fraud Alert Management: Research and manage fraud alerts, determine appropriate next steps, and communicate recommendations to Retail Operations, Member Services, and the Fraud Committee.
• Industry Trend Monitoring: Track fraud trends, evaluate new fraud mitigation tools, and stay informed of emerging threats.
• Reporting: Prepare and present reports to the Board and Executive Management on fraud losses and prevention outcomes.
• Guidance and Support: Act as the primary contact for fraud-related inquiries and guidance on regulations and laws.
• Data Analysis: Create, review, and analyze fraud-related reports, including Online Account Opening, ACH, and suspicious account activity reports.
• Dark Web Monitoring: Perform dark web scans to detect member information breaches, account takeovers, or data compromises.
• Transaction Review: Examine suspicious transactions, such as bill pay items and loan applications, for fraudulent indicators.
• Cross-Department Coordination: Collaborate with Retail Operations, Lending, and Member Services to investigate fraud and safeguard member accounts.
• Fraud Prevention Policies: Develop and implement policies, strategies, and procedures to mitigate fraud risks.
• Training and Awareness: Provide fraud awareness training to staff, ensure compliance with regulations, and share emerging trends and prevention techniques.
• Investigation Leadership: Lead fraud investigations, liaise with law enforcement, and coordinate resolution efforts across departments.
• Special Projects: Write procedures, manage special projects assigned by management, and support the credit union's mission through additional duties as needed.

Essential Qualifications:

Qualified candidates with have a high school diploma or equivalency certification. While an associate's or bachelor's degree is preferred, equivalent work experience may substitute for the degree requirement on a year-for-year basis. A minimum of two (2) to four (4) years of fraud-related experience within a financial institution is required.

• Comprehensive knowledge of federal and state regulations impacting credit unions, including but not limited to the Bank Secrecy Act, Regulation CC, Regulation E, GLBA, and relevant NCUA and NYS DFS regulations.
• Proficiency in risk analysis techniques and theories, with a strong understanding of the regulatory environment affecting the financial industry.
• In-depth knowledge of financial industry operations and fraud trends, including prevention techniques.
• Familiarity with credit union products, services, policies, procedures, and applicable regulations.
• Demonstrated expertise in using computer systems and software applications, with advanced skills in data analysis across various platforms.
• Strong ability to manage multiple and complex deadlines effectively.
• Excellent communication skills, with the ability to express ideas clearly and professionally, both verbally and in writing.
• Proficient in gathering, analyzing, and compiling complex financial and statistical data.
• Skilled in independent problem-solving and decision-making.
• Demonstrates tact, discretion, and responsibility in handling sensitive and confidential information.
• Ability to work independently with minimal supervision of daily activities.
• Strong knowledge of fraud activity trends and practical strategies for prevention and mitigation.

Apply today and embark on a rewarding career and start empowering your possible!

Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

Compensation for employees is generally offered within the range of the minimum to midpoint of the posted salary scale, based on qualifications, internal pay equity, and the budget for the position. This compensation range adheres to state-specific regulations. The determination of your actual pay rate may take into consideration factors such as your skills, years of experience, and other pertinent qualifications.