SHM - Utility Worker

The payrate is $22.60 hourly.  It will increase to $24.10 hourly on 4/1/25. 

Job Description:

Perform dish washing, kitchen cleaning, organization and food preparation duties for Food and Beverage outlets.

Core Responsibilities:

SANITATION

• Washes dishes, glassware, pots, pans, cups, glasses, flatware, kitchen items and equipment using dishwashers or by hand.
• Stores clean dishes, utensils, and cooking equipment in storage areas and workstations.
• Sweep and mop kitchen work areas and storage rooms throughout and at end of shift.
• Maintain cleanliness of restaurant garbage receptacles, dumpster area, and boxes through shift
• Complete cleaning tasks within kitchen, storage areas and employee cafeteria.
• Maintain interior and exterior cleanliness of ice machines and storage bins.
• Cleans and mops kitchen at end of night and as required.

OPERATIONS

• Collect garbage and breakdown boxes from back of house areas, employee cafeteria, and storage rooms.
• Clean indoor and outdoor garbage receptacles, dumpster and dumpster areas, carts, coolers, shelving, counters, and racks
• Clean kitchen dishwashing machine by changing water and cleaning exterior / interior parts regularly throughout shift.
• Store cleaned dish items neatly, maintain organization of cutlery, plate wear, kitchen utensils, and misc. small wares on racks and shelving.
• Assists cooks with prep work as needed for cooking or serving as needed.
• Does general cleaning, stocking, and maintenance of kitchen and employee cafeteria equipment.
• Transfers supplies and equipment between storage and work areas, by hand or using hand trucks.
• Other duties as assigned.

SAFTEY

• Ensures that all levels for sanitizer on dish machine and pot sinks are maintained as per local health department and OSHA
• Maintains all soap and, paper towel dispensers at all kitchen and restaurant work stations
• Stocks supplies such as food, dishes, and utensils in serving stations, cupboards, refrigerators, and salad bars.
• Assists with accepting delivery items and storage of such items.
• Communicate any repair needs, utilize wet floor signs, alert management of any safety hazards observed.
• Complete tasks in a safe manner with proper use of tools and equipment

SERVICE

• Must Role Model Company guest service program and maintain professional interactions with guests and co-workers.
• Must be certified in the approved, on-premises responsible alcohol service program.
• Communicates with management before punching out or going on breaks.
• Manages time and tasks efficiently, remains active and available for management and associates.

TOOLS & EQUIPMENT

• Dish machine, mops, brooms, buckets, cleaning supplies, chafing dishes, hot boxes, rolling carts, power washers, wet/dry vacuums, compactor, scales, hand truck, pallet jack and computer.

WORK ENVIRONMENT

• Under variable temperature conditions, indoor / outdoor work as needed.
• Under variable noise levels
• Around chemicals, fumes and or odor hazards

PHYSICAL REQUIREMENTS

• Ability to stand for long stretches of time, bend, stretch, twist, or reach with your body and arms
• Medium work - Exerting up to 80 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Ability to work long hours, some back-to-back shifts as needed
• Ability to work under variable temperatures and noise levels
• Near Vision – ability to see details at close range

MENTAL REQUIREMENTS

• Oral and Written Comprehension and Expression - Must be able to convey information and ideas clearly in English.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must maintain composure and objectivity under pressure or stressful situations.
• Must be effective at listening to, understanding, and communicating needs of co-workers and guests.
• Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions.

QUALIFICATIONS / REQUIREMENTS

• High school diploma or equivalency degree preferred.
• Must be able to obtain a New York State Gaming License.

OTHER

• Weekends, Holidays, overnight and swing shifts may be required, and scheduled shifts may vary based on operational needs. Reports to work on time and prepared for work.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, reports to work in a clean uniform and worn as defined in the SHM handbook when working.
• Responds consistently and urgently to radio requests by associates and management.
• Adheres to SHM handbook policies, standards, and personal conduct standards.

Salary : $23 - $24