Nob Hill Cafe Supervisor

Sugar Bowl is looking for a  Nob Hill Cafe Supervisor who must be willing and able to provide exceptional customer service in all situations, 100% of the time, to not only the Village Homeowners and general public, but also to all Team members.  They must also possess problem solving & troubleshooting skills, the ability to act accordingly in stressful situation, and must embrace all Sugar Bowl policies & procedures at all times. The Nob Hill Cafe Supervisor is instrumental in the minute-by-minute, daily management of the Front of House F&B Team Members.

Why Sugar Bowl?

Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts a like.

Who you are

• Minimum of 1 year previous Management experience in Food & Beverage & Hospitality industries
• Must possess exceptional verbal and written communication skills
• Must possess the ability to handle multiple tasks at once, while providing positive and exceptional leadership
• Must possess excellent interpersonal and communication skills
• Must have Responsible Beverage Service of Alcohol certification, or be willing to obtain
• Must have California Food Handler’s certification

What you will do

• Assisting with the opening and daily operations of Nob Hill Cafe
• Assisting in training, developing and supervising FOH Team Members
• Possessing high integrity in cash handling & reconciliation of banks and closing paperwork
• Having clear, concise written and verbal communication skills
• Having extensive knowledge of all menu items, and the willingness to assist in the kitchen if needs arise
• Assists in delegating responsibilities to all FOH Team Members
• Assist the GM with monthly inventories of all products
• Maintain a great relationship with all team members
• Assist in stocking and maintaining inventory levels in all guest areas
• Maintaining consistent high level Service Standards and promoting them to the Team
• Excellent safety, sanitation & cleanliness practices
• Assist with weekly meaningful safety meetings with all team members and documented properly
• Exercising excellent listening skills to external and internal guests
• Assist in creating a courteous, friendly, and professional, team focused work environment
• Maintaining consistent opening & closing duties per checklists
• Sense of Pride & Ownership for position, department and resort
• Focused on making department look exceptional through consistent hard work and attention to detail

Winter Benefits

• Employer sponsored 401k plan after 1000hrs (and 1-yr)  
• Excellent professional and training development
• Free ski and tubing passes for employees  
• Free ski passes for dependents  
• Generous discounts on seasonal snow sports programs
• 50% off food at our cafeterias
• Free coffee & cocoa (with a reusable mug)
• Free group ski and snowboard lessons for employees  
• Employee discounted lift tickets for family and friends  
• Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective  
• Hotel discounts 
• Employee ski reciprocal programs  

Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.