Wedding & Events Manager

The Sugar Bowl Wedding and Event Manager is instrumental in selling, securing, planning, coordinating and exceeding guest expectations for all Sugar Bowl events and weddings.  Responsible for all aspects of events and weddings, including sales, BEO/prospectus generating, all client interaction, initial and final billing, and close attention to all client needs and satisfaction. The Wedding and Events Manager must ensure exceptional guest service in all situations 100% of the time, to not only the Sugar Bowl Village homeowners and outside clients, but also to all internal team members. They must also embrace ownership of all Sugar Bowl policies & procedures at all times. 

Why Sugar Bowl?

Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts a like.

Who you are

• Minimum of 2 years previous sales, event planning and execution experience in the Food & Beverage or Hospitality industries
• Must possess exceptional verbal, written communication skills as well as knowledge of Microsoft Office
• Must possess excellent organizational skills and the ability to handle management of multiple events at once, while providing positive and exceptional service
• Must possess excellent interpersonal skills, time management
• Must have or be willing to obtain Responsible Beverage Service of Alcohol certification and ServSafe Manager Food Handler’s certification
• Areas of responsibility: All Sugar Bowl events, All Sugar Bowl weddings and All Sugar Bowl homeowner events

What you will do

• Respond and manage all incoming event inquiries
• Generate cost estimates for all clients
• Conduct site visits and coordinate tastings
• Coordinate details of events such as conferences, weddings, birthdays, ski trips, private dinners, offsite catering, wine and beer dinners, business meetings and conferences, employee appreciation events and internal meetings. Customize event layouts.
• Develop and manage each event’s unique budget, timeline and needs
• Responsible for maximizing revenue of each event through upselling to clients
• Create BEOs for each event 14 days in advance and distributing to all involved parties
• Have extensive knowledge of all menu items, food and bar
• Schedule and conduct weekly BEO meetings with all involved parties
• Coordinate with third party event planners and outside vendors in a professional and timely manne
• Communicate in a positive and professional manner with all managers, leads and team members
• May act as Wedding Coordinator for clients that choose to not book a third party planner. This may include setting of décor, maintaining day of timeline, checking in with bridal party, coordinating vendor arrival and setup, running rehearsal and ceremony, and anything else that the client may need to enhance their experience.
• Will communicate with the Village Food and Beverage Manager to ensure flawless event execution
• Maintain a positive working relationship with all other internal departments and third party vendors
• Maintain consistent high level Service Standards and promoting them to the Team.
• Excellent safety, sanitation & cleanliness practices.
• Exercising excellent listening skills to external and internal guests.
• Creating a courteous, friendly, and professional, team focused work environment.
• Be on hand at events to proactively manage any issues that may arise in a timely professional manner and to serve as the point person for all client communication and event logistics. Ability to shift event timeline and adapt quickly when needed and communicate changes immediately to all involved parties.
• Sense of Pride & Ownership for position, department and resort.
• Coordinate all billing and tracking of deposits, as well as final payments
• Ability to work weekends and holidays as needed for event execution
• Ability to work long days on feet up to and exceeding 10 hours
• Articulate and propose and offer suggestions to build the business and improve service levels
• Track and report all commissions (see commission agreement).
• Work with F&B Director on ways to grow the business, budget process and sales initiatives.

Benefits

• Flexible Time Off 
• Employer sponsored 401k plan after 1000hrs (and 1-yr) 
• Excellent medical benefits
• Employer-paid life insurance
• Additional voluntary benefits (AD&D, critical illness, etc.)
• Employee Assistance Program
• Telehealth urgent care
• Discounted prescriptions
• Excellent professional and training development
• Free ski and tubing passes for employees  
• Free ski passes for dependents 
• 50% off food at our cafeterias
• Free group ski and snowboard lessons for employees  
• Employee discounted lift tickets for family and friends 
• Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective  Hotel discounts
• Employee ski reciprocal programs 

Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.