What are the responsibilities and job description for the Host position at Sugar Factory American Brasserie?
About us
Sugar Factory American Brasserie is a medium business in Orlando, FL. We are professional, fast-paced, demanding and our goal is to be America’s favorite eatery and celebrity hotspot.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Safe work environment
- Lively atmosphere
Additional Pay Information
- Food Runner/Busser Pay includes tip share
Summary
As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Reporting to the Restaurant Manager, your primary responsibility will be to greet and seat guests, manage reservations, and ensure efficient table turnover. Your core skills in customer service, communication, and restaurant experience will be essential in creating a welcoming atmosphere. Additionally, familiarity with POS systems and guest relations will enhance your ability to assist patrons effectively. Join our team and contribute to delivering outstanding hospitality in a vibrant environment.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Provide exceptional customer service by addressing guest inquiries and concerns promptly.
- Collaborate with restaurant staff to ensure smooth operations and guest satisfaction.
- Utilize POS systems to process orders and manage billing accurately.
- Maintain cleanliness and organization of the host area to create a welcoming environment.
Qualifications
- Previous experience as a host or hostess in a restaurant setting
- Strong customer service and communication skills
- Familiarity with food service operations
- Experience with POS systems, particularly Aloha and Micros
- Background in hospitality or hotel guest services
- Ability to manage guest relations and maintain phone etiquette
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Shift:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- Orlando, FL 32819: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
